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Understanding Organisational Knowledge-Based Value Creation Dynamics: A Systems Thinking Approach

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Abstract

In the modern knowledge economy knowledge assets play a pivotal role in companies’ value creation. Despite that, there is still a lack of approaches suitable to disentangle and assess how these assets take part in value creation. This represents a critical issue to face in order to make managers able to take better informed management decisions with regard to knowledge assets allocation and management This paper describes a model for analyzing how knowledge assets, properly managed, create value over time. The proposed model is grounded on principles underpinning the Systems Thinking approach and strategy maps. The paper presents a practical application of the model.

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Correspondence to Francesco Sole .

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Sole, F., Carlucci, D., Schiuma, G. (2010). Understanding Organisational Knowledge-Based Value Creation Dynamics: A Systems Thinking Approach. In: Taticchi, P. (eds) Business Performance Measurement and Management. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-04800-5_21

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