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Business Performance Measurement and Management pp 293–310Cite as

Multi-Echelon Inventory Performance Evaluation: The Case of a Communications Company

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Abstract

The optimal deployment of inventory is a vital business function for a firm. The well-documented benefits of running manufacturing operation, or offering services, with leaner inventory range from a permanent reduction in working capital to increased sales and higher customer satisfaction. In this paper some models to assess multi-echelon inventory performance are presented. Particularly, the case of a communication company is described in which inventory levels and replenishment strategies are applied to the different echelons taking into consideration their mutual interactions. Some performance indexes, like inventory cost and service level, are considered and a simulation model is built to delve deeper into system issues.

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Authors and Affiliations

  1. Department of Materials Engineering and Operations Management, University of Naples “Federico II”, 80125, Naples, Italy

    Mosè Gallo, Luigi Guerra & Giuseppe Naviglio

Authors
  1. Mosè Gallo
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  2. Luigi Guerra
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  3. Giuseppe Naviglio
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Corresponding author

Correspondence to Mosè Gallo .

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Editors and Affiliations

  1. Dipto. Ingegneria Industriale, Università di Perugia, Via Duranti 67, Perugia, 06125, Italy

    Paolo Taticchi

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Gallo, M., Guerra, L., Naviglio, G. (2010). Multi-Echelon Inventory Performance Evaluation: The Case of a Communications Company. In: Taticchi, P. (eds) Business Performance Measurement and Management. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-04800-5_19

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