Skip to main content

ERP and Four Dimensions of Absorptive Capacity: Lessons from a Developing Country

  • Conference paper

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 49))

Abstract

Enterprise resource planning systems can grant crucial strategic, operational and information-based benefits to adopting firms when implemented successfully. However, a failed implementation can often result in financial losses rather than profits. Until now, the research on the failures and successes were focused on implementations in large manufacturing and service organizations firms located in western countries, particularly in USA. Nevertheless, IT has gained intense diffusion to developing countries through declining hardware costs and increasing benefits that merits attention as much as developed countries. The aim of this study is to examine the implications of knowledge transfer in a developing country, Turkey, as a paradigm in the knowledge society with a focus on the implementation activities that foster successful installations. We suggest that absorptive capacity is an important characteristic of a firm that explains the success level of such a knowledge transfer.

This is a preview of subscription content, log in via an institution.

Buying options

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   84.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Akkermans, H., Bogerd, P., Yucesan, E., van Wassenhove, L.N.: The impact of ERP on a supply chain management: Exploratory findings from a European Delphi study. European Journal of Operational Research 146, 284–301 (2003)

    Article  MATH  Google Scholar 

  2. Barney, J.B.: Firm Resources and Sustained Competitive Advantage. Journal of Management 17, 99–120 (1991)

    Article  Google Scholar 

  3. Berinato, S.: A day in the life of Celanese’s big ERP Rollup. CIO Magazine, 54–63 (January 15, 2003)

    Google Scholar 

  4. Birdoğan, B., Dereli, T., Baykasoğlu, A.: An investigation on the readiness of Turkish companies for enterprise resource management. Journal of Manufacturing Technology Management 15, 50–56 (2004)

    Article  Google Scholar 

  5. Cohen, W.M., Levinthal, D.A.: Absorptive Capacity: A new Perspective on Learning and Innovation. Administrative Science Quarterly 35(1), 128–152 (1990)

    Article  Google Scholar 

  6. Dixon, N.M.: Common Knowledge. Harvard Business School Press, Boston (2000)

    Google Scholar 

  7. Escribano, A., Fosfuri, A., Tribo, J.A.: Managing External Knowledge Flows: The Moderating Role of Absorptive Capacity. Research Policy 38, 96–105 (2009)

    Article  Google Scholar 

  8. Fletcher, P.T., Bretschneider, S.I., Marchand, D.A.: Managing information technology: Transforming country governments in the 1990s. Syracuse University School of Information Studies, Syracuse, NY (1992)

    Google Scholar 

  9. Flynn, B.B., Sakakibara, S., Schroeder, R.G., Bates, K.A.: Empirical research methods in operations management. Journal of Operations Management 9(2), 250–284 (1990)

    Article  Google Scholar 

  10. Hitt, M.A., Dacin, M.T., Levitas, E., Arregle, J., Borza, A.: Partner Selection in Emerging and Developed Market Contexts: Resource-based and Organizational Learning Perspectives. Academy of Management Journal 43(3), 449–467 (2000)

    Article  Google Scholar 

  11. Jacobs, F.R., Bendoly, E.: Enterprise Resource Planning: Developments and Directions for Operations Management Research. European Journal of Operational Research 146, 233–240 (2003)

    Article  MATH  Google Scholar 

  12. Jansen, J.J., Van Den Bosch, F.A.J., Volberda, H.W.: Management Potential and Realized Absorptive Capacity: How do Organizational Antecedents Matters? Academy of Management Journal 48(6), 999–1015 (2005)

    Google Scholar 

  13. Karlsen, J.T., Gottschalk, P.: An empirical evaluation of knowledge transfer mechanisms for IT projects. Journal of Computer Information Systems 44(1), 112–119 (2003)

    Google Scholar 

  14. Kirlidog, M.: Information Technology Transfer to a Developing Country: Executive Information Systems in Turkey. OCLC Systems & Services 13, 102–123 (1996)

    Article  Google Scholar 

  15. Lane, P.J., Lubatkin, M.: Relative Absorptive Capacity and Interorganizational Learning. Strategic Management Journal 19(5), 461–477 (1998)

    Article  Google Scholar 

  16. Lane, P.J., Salk, J.E., Lyles, M.A.: Absorptive Capacity, Learning, and Performance in International Joint Ventures. Strategic Management Journal 22(12), 1139–1161 (2001)

    Article  Google Scholar 

  17. Li, L., Marcowski, C., Xu, L., Markowski, E.: TQM—A predecessor of ERP implementation. International Journal of Production Economics 115, 569–580 (2008)

    Article  Google Scholar 

  18. Maffei, M.J., Meredith, J.R.: Infrastructure and flexible manufacturing technology: theory development. Journal of Operations Management 13(4), 273–298 (1995)

    Article  Google Scholar 

  19. McCutcheon, D.M., Meredith, J.R.: Conducting case study research in operations management. Journal of Operations Management 11(3), 239–256 (1993)

    Article  Google Scholar 

  20. Meredith, J.R.: Building operations management theory through case and field research. Journal of Operations Management 16, 441–454 (1998)

    Article  Google Scholar 

  21. Minbaeva, D., Pedersen, T., Bjorkman, I., Fey, C.F., Park, H.J.: MNC Knowledge Transfer, Subsidiary Absorptive Capacity, and HRM. Journal of International Business Studies 34(6), 586–599 (2003)

    Article  Google Scholar 

  22. Muscatello, J.R., Small, M.H., Chen, I.J.: Implementing enterprise resource planning (ERP) systems in small and midsize manufacturing firms. International Journal of Operations & Production Management 23, 850–871 (2003)

    Article  Google Scholar 

  23. Plaza, M., Rohlf, K.: Learning and Performance in ERP Implementation Projects: A learning-curve model for analyzing and managing consulting costs. Int. J. Production Economics 115, 72–85 (2008)

    Article  Google Scholar 

  24. Robey, D., Boudreau, M.C., Ross, J.: Learning to implement enterprise systems: An exploratory study of the dialectic of change. In: CISR Working Papers. MIT, Cambridge (2000)

    Google Scholar 

  25. Sarkis, J., Gunasekaran, A.: Enterprise resource planning: Modeling and Analysis. European Journal of Operational Research 146, 229–232 (2003)

    Article  Google Scholar 

  26. Selekler-Gökşen, N., Uysal-Tezölmez, H.: Control and Performance in International Joint ventures in Turkey. European Management Journal 25, 384–394 (2007)

    Article  Google Scholar 

  27. Vandaie, R.: The role of organizational knowledge management in successful ERP implementation projects. Knowledge-Based Systems 21, 920–926 (2008)

    Article  Google Scholar 

  28. Wu, L., Rocheleau, B.: Formal versus informal end user training in public and private sector organizations. Public Performance and Management Review 24(4), 312–321 (2001)

    Article  Google Scholar 

  29. Xu, L.: Editorial. Enterprise Information Systems 1(1), 1–2 (2007)

    Article  Google Scholar 

  30. Yin, R.K.: Case Study Research: Design and Methods, 2nd edn. Sage Publications, Newbury Park (1994)

    Google Scholar 

  31. Zahra, S.A., George, G.: Absorptive Capacity: A review, Reconceptualization, and Extension. Academy of Management Journal 27(2), 185–203 (2002)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2009 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Gil, M.J.Á., Aksoy, D., Kulcsar, B. (2009). ERP and Four Dimensions of Absorptive Capacity: Lessons from a Developing Country. In: Lytras, M.D., Ordonez de Pablos, P., Damiani, E., Avison, D., Naeve, A., Horner, D.G. (eds) Best Practices for the Knowledge Society. Knowledge, Learning, Development and Technology for All. WSKS 2009. Communications in Computer and Information Science, vol 49. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-04757-2_41

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-04757-2_41

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-04756-5

  • Online ISBN: 978-3-642-04757-2

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics