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Defining Malaysian Knowledge Society: Results from the Delphi Technique

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Book cover Best Practices for the Knowledge Society. Knowledge, Learning, Development and Technology for All (WSKS 2009)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 49))

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Abstract

This paper outlines the findings of research where the central idea is to define the term Knowledge Society (KS) in Malaysian context. The research focuses on three important dimensions, namely knowledge, ICT and human capital. This study adopts a modified Delphi technique to seek the important dimensions that can contribute to the development of Malaysian’s KS. The Delphi technique involved ten experts in a five-round iterative and controlled feedback procedure to obtain consensus on the important dimensions and to verify the proposed definition of KS. The finding shows that all three dimensions proposed initially scored high and moderate consensus. Round One (R1) proposed an initial definition of KS and required comments and inputs from the panel. These inputs were then used to develop items for a R2 questionnaire. In R2, 56 out of 73 items scored high consensus and in R3, 63 out of 90 items scored high. R4 was conducted to re-rate the new items, in which 8 out of 17 items scored high. Other items scored moderate consensus and no item scored low or no consensus in all rounds. The final round (R5) was employed to verify the final definition of KS. Findings and discovery of this study are significant to the definition of KS and the development of a framework in the Malaysian context.

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Author information

Authors and Affiliations

  1. Humanities, College of Arts and Sciences, Universiti Utara Malaysia, 06010, Sintok, Kedah, Malaysia

    Norsiah Abdul Hamid

  2. Department of Information Science, Faculty of Information Science and Technology, Universiti Kebangsaan Malaysia, 43600, Bangi, Selangor, Malaysia

    Halimah Badioze Zaman

Authors
  1. Norsiah Abdul Hamid
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  2. Halimah Badioze Zaman
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Editor information

Editors and Affiliations

  1. Open Research Society, Gerakas Attikis, NGO, Greece

    Miltiadis D. Lytras

  2. University of Ovieto, Spain

    Patricia Ordonez de Pablos

  3. Department of Information Technology, University of Milan, via Bramante, 65 - 26013, Crema (CR), Italy

    Ernesto Damiani

  4. ESSEC Business School, Cergy Pontoise Cedex, France

    David Avison

  5. KMR group at NADA/KTH (Royal Institute of Technology), Lindstedtsv. 5, P.O. Box, 100 44, Stockholm, Sweden

    Ambjörn Naeve

  6. The American College of Greece, Greece

    David G. Horner

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© 2009 Springer-Verlag Berlin Heidelberg

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Hamid, N.A., Zaman, H.B. (2009). Defining Malaysian Knowledge Society: Results from the Delphi Technique. In: Lytras, M.D., Ordonez de Pablos, P., Damiani, E., Avison, D., Naeve, A., Horner, D.G. (eds) Best Practices for the Knowledge Society. Knowledge, Learning, Development and Technology for All. WSKS 2009. Communications in Computer and Information Science, vol 49. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-04757-2_20

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  • DOI: https://doi.org/10.1007/978-3-642-04757-2_20

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-04756-5

  • Online ISBN: 978-3-642-04757-2

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