Abstract
Goal Programming (GP) models and Decision Support System (DSS) are two powerful tools dealing with manpower planning problems, not only on research level, but also as practical tools for industrial implementation. Goal programming is often useful as an optimization modeling technique for generating shift-duties of worker schedules. In our project for the baggage service agency at the Hong Kong International Airport, we proposed three model formulations based on the basic fixed-length shift duties generation model to approach various combinations of goals of manpower planning. Such an optimization modeling is built upon the essential foundation of a detailed data modeling and its analysis for all the driving parameters and demand/supply input necessary for numerical computations. The data model and GP model thus form the two integral components of the overall automation system – the DSS, which is an automatic computer based and user-friendly system to support management on planning decisions.
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Acknowledgements
This work is partially supported by the Hong Kong RGC Competitive Earmarked Research Grant (CERG) Award: HKU 7126/05E.
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Chu, S.C.K., Zhu, M., Zhu, L. (2010). Goal Programming Models and DSS for Manpower Planning of Airport Baggage Service. In: Ehrgott, M., Naujoks, B., Stewart, T., Wallenius, J. (eds) Multiple Criteria Decision Making for Sustainable Energy and Transportation Systems. Lecture Notes in Economics and Mathematical Systems, vol 634. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-04045-0_16
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DOI: https://doi.org/10.1007/978-3-642-04045-0_16
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