Skip to main content
SpringerLink
Log in
Book cover

East European Conference on Advances in Databases and Information Systems

ADBIS 2009: Advances in Databases and Information Systems pp 28–42Cite as

Business Process Aware IS Change Management in SMEs

  • Conference paper

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 5739))

Abstract

Changes in the business process usually require changes in the computer supported information system and, vice versa, changes in the information system almost always cause at least some changes in the business process. In many situations it is not even possible to detect which of those changes are causes and which of them are effects. Nevertheless, it is possible to identify a set of changes that usually happen when one of the elements of the set changes its state. These sets of changes may be used as patterns for situation analysis to anticipate full range of activities to be performed to get the business process and/or information system back to the stable state after it is lost because of the changes in one of the elements. Knowledge about the change pattern gives an opportunity to manage changes of information systems even if business process models and information systems architecture are not neatly documented as is the case in many SMEs. Using change patterns it is possible to know whether changes in information systems are to be expected and how changes in information systems activities, data and users will impact different aspects of the business process supported by the information system.

This is a preview of subscription content, log in via an institution.

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Maddison, R., Dantron, G.: Information Systems in Organizations. Improving business processes. Chapman & Hall, Boca Raton (1996)

    Google Scholar 

  2. Mumford, E.: Redesign Human Systems. Information Science Publishing, United Kingdom (2003)

    Book  Google Scholar 

  3. Teng, J.T., Grover, V., Fiedler, K.D.: Initiating and Implementing Business Process Change: Lessons Learned from Ten Years of Inquiry. In: Grover, V., Kettinger, W. (eds.) Process Think: Winning Perspectives For Business Change In The Information Age, pp. 73–114. Idea Group Publishing, United Kingdom (2000)

    Google Scholar 

  4. Harrington, H.J., Esselding, E.C., Nimwegen, H.: Business Process Improvement. Workbook. Documentation, Analysis, Design and Management of Business Process Improvement. McGraw-Hill, New York (1997)

    Google Scholar 

  5. Skalle, H., Ramachandran, S., Schuster, M., Szaloky, V., Antoun, S.: Aligning business process management, service-oriented architecture, and Lean Six Sigma for real business results. IBM Redbooks (2009)

    Google Scholar 

  6. Spadoni, M., Abdomoleh, A.: Information Systems Architecture for business process modeling. In: Saha, P. (ed.) Handbook of Enterprise Systems Architecture in Practice, pp. 366–380. IGI Global (2007)

    Google Scholar 

  7. Daoudi, F., Nurcan, S.: A Benchmarking Framework for Methods to Design Flexible Business Processes. In: Software Process Improvement and Practice, pp. 51–63 (2007)

    Google Scholar 

  8. Goikoetxea, A.: Enterprise Architecture and Digital Administration: Planning Design and Assessment. World Scientific Publishing Co. Pte. Ltd., Singapore (2007)

    Book  Google Scholar 

  9. Zachman, J.: A Framework for Information Systems Architecture. IBM Systems Journal 26(3) (1987)

    Google Scholar 

  10. Goethals, F.: An Overview of Enterprise Architecture Deliverables, http://www.cioindex.com/nm/articlefiles/64015-GoethalsOverviewexistingframeworks.pdf

  11. Diehl, M.: FEAF level IV matrix, http://www.markdiehl.com/FEAF/feaf_matrix.htm

  12. Zacarias, M., Caetano, A., Magalhaes, R., Pinto, H.S., Tribolet, J.: Adding a human perspective to enterprise architectures. In: Proceedings of 18th International workshop on database and Expert systems applications, pp. 840–844 (2007)

    Google Scholar 

  13. Robinson, P., Gout, F.: Extreme Architecture Framework: A minimalist framework for modern times. In: Saha, P. (ed.) Handbook of Enterprise Systems Architecture in Practice, pp. 18–36. IGI Global (2007)

    Google Scholar 

  14. http://www.ibm.com/developerworks/library/ar-togaf1/#N10096

  15. Reference Model of Open Distributed Processing, http://en.wikipedia.org/wiki/RM-ODP

  16. Extending the RUP with Zachman Framework, http://www.enterpriseunifiedprocess.com/essays/zachmanFramework.html

  17. DoD Aarchitecture Framework. Version 1.5, vol. 2. Product Description, http://www.defenselink.mil/cio-nii/docs/DoDAF_Volume_II.pdf

  18. GERAM: Generalized Reference Architecture Enterprise and Methodology. Version 1.6.3. IFIP – IFAC Task Force on Architectures for Enterprise Integration, http://www.cit.gu.edu.au/~bernus/taskforce/geram/versions/geram1-6-3/v1.6.3.html

  19. Nazzal, D.: Reference Architecture for Enterprise Integration. CIMOSA GRAI/GIM PERA, http://www2.isye.gatech.edu/~lfm/8851/EIRA.ppt#264,8,CIMOSAEnterprise

  20. Theories Used in IS Research Wiki, http://www.fsc.yorku.ca/york/istheory/wiki/index.php/Main_Page

  21. Theory of administrative behavior, http://www.fsc.yorku.ca/york/istheory/wiki/index.php/Administrative_behavior%2C_theory_of

  22. Organizational Knowledge creation theory, http://www.fsc.yorku.ca/york/istheory/wiki/index.php/Organizational_knowledge_creation

  23. Language action perspective, http://www.fsc.yorku.ca/york/istheory/wiki/index.php/Language_action_perspective

  24. Transactive memory theory, http://www.fsc.yorku.ca/york/istheory/wiki/index.php/Transactive_memory_theory

  25. Knowledge-based theory of the firm, http://www.fsc.yorku.ca/york/istheory/wiki/index.php/Knowledge-based_theory_of_the_firm

  26. Agency theory, http://www.fsc.yorku.ca/york/istheory/wiki/index.php/Agency_theory

  27. Principal Agent Problem, http://en.wikipedia.org/wiki/Principal-agent_problem

  28. Media richness theory, http://www.fsc.yorku.ca/york/istheory/wiki/index.php/Media_richness_theory

  29. Argumentation theory, http://www.fsc.yorku.ca/york/istheory/wiki/index.php/Argumentation_theory

  30. A Description of Toulmin’s Layout of Argumentation, http://www.unl.edu/speech/comm109/Toulmin/layout.htm

  31. Cognitive fit theory, http://www.fsc.yorku.ca/york/istheory/wiki/index.php/Cognitive_fit_theory

  32. Transaction cost economics, http://www.fsc.yorku.ca/york/istheory/wiki/index.php/Transaction_cost_economics

  33. Dynamic capabilities, http://www.fsc.yorku.ca/york/istheory/wiki/index.php/Dynamic_capabilities

  34. Organizational information processing theory, http://www.fsc.yorku.ca/york/istheory/wiki/index.php/Organizational_information_processing_theory

  35. The resource-based view of the firm, http://www.fsc.yorku.ca/york/istheory/wiki/index.php/Resource-based_view_of_the_firm

  36. The S-Curve and technology adoption, http://en.wikipedia.org/wiki/Diffusion_of_innovations

  37. Watson, R.T., Pitt, L.F., Berthon, P.R.: Service: The Future. In: Grover, V., Kettinger, W. (eds.) Process Think: Winning Perspectives For Business Change In The Information Age. Idea Group Publishing, Hershey

    Google Scholar 

  38. Kien, S.S., Siong, N.B.: Reengineering Effectiveness anf the Redesign of Organisational Control: A Case Study of the Inland Revenue Authority of Singapore. In: Grover, V., Kettinger, W. (eds.) Process Think: Winning Perspectives For Business Change In The Information Age. Idea Group Publishing, Hershey

    Google Scholar 

  39. Kendall, M.G., Stuart, A.: The Advanced Theory of Statistics. Interference and Relationship, vol. 2. Charles Griffin & Company limited, London

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Department of Systems Theory and Design, Riga Technical University, Latvia, 1 Kalku street, Riga, LV-1658, Latvia

    Janis Makna

Authors
  1. Janis Makna
    View author publications

    You can also search for this author in PubMed Google Scholar

Editor information

Editors and Affiliations

  1. Institute of Applied Computer Systems, Riga Technical University, Kalku iela 1, LV 1658, Riga, Latvia

    Janis Grundspenkis

  2. Institute of Computing Science, University of Technology, Piotrowo 2, 60-965, Pozna´n, Poland

    Tadeusz Morzy

  3. European Research Center for Information Systems, University of Münster, Leonardo Campus 3, 48149, Münster, Germany

    Gottfried Vossen

Rights and permissions

Reprints and permissions

Copyright information

© 2009 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Makna, J. (2009). Business Process Aware IS Change Management in SMEs. In: Grundspenkis, J., Morzy, T., Vossen, G. (eds) Advances in Databases and Information Systems. ADBIS 2009. Lecture Notes in Computer Science, vol 5739. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-03973-7_4

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-03973-7_4

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-03972-0

  • Online ISBN: 978-3-642-03973-7

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Search

Navigation