Off-the-Shelf Applications in Higher Education: A Survey on Systems Deployed in Germany

  • Henry Schilbach
  • Karoline Schönbrunn
  • Susanne Strahringer
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 37)


Off-the-shelf applications have seen a steady growth in many industries. The goal of the paper is to explore whether this also applies to higher education as a domain where institutions are facing new challenges and thus might be on the verge of modernizing their application landscape. The results of a survey conducted among institutions of higher education in Germany show that there are a few dominant products that already automate the highly administrative process areas. However, there still are a few process areas with a low degree of automation. Surprisingly, users of home-grown systems do not necessarily plan to move onto "better" solutions even though at least two modern integrated products show promising interest among German institutions of higher education.


off-the-shelf application campus management system enterprise resource planning system higher education student lifecycle survey 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2009

Authors and Affiliations

  • Henry Schilbach
    • 1
  • Karoline Schönbrunn
    • 1
  • Susanne Strahringer
    • 1
  1. 1.Faculty of Business Management and Economics Business Information Systems GroupTechnische Universität DresdenDresdenGermany

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