Abstract
A review of current agent-based systems exemplifies that a Western perspective is predominant in the field. But as conversational agents focus on rich multimodal interactive behaviors that underlie face-to-face encounters, it is indispensable to incorporate cultural heuristics of such behaviors into the system. In this paper we examine some of the pitfalls that arise in developing such systems.
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Rehm, M., André, E., Nakano, Y. (2009). Some Pitfalls for Developing Enculturated Conversational Agents. In: Jacko, J.A. (eds) Human-Computer Interaction. Ambient, Ubiquitous and Intelligent Interaction. HCI 2009. Lecture Notes in Computer Science, vol 5612. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-02580-8_37
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DOI: https://doi.org/10.1007/978-3-642-02580-8_37
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