Effects of AJAX Technology on the Usability of Blogs

  • Sumonta Kasemvilas
  • Daniel Firpo
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 5618)


AJAX can enhance Web applications by updating a part of the Web page instead of the whole page. This change of technology relates to a usability issue. We used WordPress 2.3 to create two versions of blogs: non-AJAX and AJAX. Then we conducted an experiment by giving a task scenario to eight participants. We collected performance data by recording users’ mouse movements during the experiment and collected preference data by providing a questionnaire after the tasks. Finally, we conducted post-experiment interviews to gather participants’ experiences. The quantitative results show that AJAX did not improve users’ performances the first time they used it, while qualitative interviews demonstrate participants’ satisfaction with AJAX blogs.


AJAX Blog Ease of Learning Efficiency of Use Error Frequency and Severity Experiment Satisfaction Usability WordPress 


  1. 1.
    Garrett, J.J.: Ajax: A New Approach to Web Applications,
  2. 2.
    Paulson, L.D.: Building Rich Web Applications with Ajax. Computer, 14–17 (2005)Google Scholar
  3. 3.
    Williams, J.B., Jacobs, J.: Exploring the Use of Blogs as Learning Spaces in the Higher Education Sector. Australasian Journal of Educational Technology 20(2), 232–247 (2004)CrossRefGoogle Scholar
  4. 4.
    West, J.: Ajax: not just another acronym or is it? Searcher 14, 13–15 (2006)Google Scholar
  5. 5.
    Kluge, J., Kargl, F., Weber, M.: The Effects of the AJAX Technology on Web Application Usability. In: WEBIST 2007 International Conference on Web Information Systems and Technologies, pp. 289–294 (2007)Google Scholar
  6. 6.
    Krug, S.: Don’t Make Me Think: A Common Sense Approach to Web Usability. New Riders Press, New York (2000)Google Scholar
  7. 7.
    Oulasvirta, A., Salovaara, A.: A Cognitive Meta-analysis of Design Approaches to Interruptions in Intelligent Environments. In: Conference on Human Factors in Computing Systems, pp. 1155–1158. ACM, New York (2004)Google Scholar
  8. 8.
  9. 9.
    Jakob Nielsen’s Alertbox: Usability 101: Introduction to Usability,
  10. 10.
  11. 11.
    Jakob Nielsen’s Alertbox: Why You Only Need to Test With 5 Users, March 19 (2000),
  12. 12.
    Nielsen, J.: Usability Engineering. Morgan Kaufmann, San Francisco (1993)zbMATHGoogle Scholar
  13. 13.
    National Institute of Standards and Technology,

Copyright information

© Springer-Verlag Berlin Heidelberg 2009

Authors and Affiliations

  • Sumonta Kasemvilas
    • 1
  • Daniel Firpo
    • 1
  1. 1.School of Information Systems and TechnologyClaremont Graduate UniversityClaremontUSA

Personalised recommendations