Abstract
This research was focused on the nurse scheduling system as the supporting system for the nursing administration. In this research as a case study, the nurse scheduling system was developed by applying the human centered design process. The head nurses claimed that it was a higher workload for them to rearrange the imperfect roster of the first automated scheduling system than to make the roster from the beginning because the mathematical solution for the system cannot always propose the roster which has no violation. The nurse required the scheduling support system which supported her heuristic scheduling instead of the automated system. The nurse scheduling support system was developed and the other nurses were more satisfied with the system than with the conventional popular automated scheduling system. From the results of this research, the approach of the development of the supporting system for administration was discussed.
Chapter PDF
Similar content being viewed by others
References
Japanese Ministry of Health, Labour, and Welfare (in Japanese), http://www.mhlw.go.jp/shingi/0112/s1226-1.html
Ludwick, D.A., Doucette, J.: Adopting electronic medical records in primary care: Lessons learned from health information systems implementation experience in seven countries. International Journal of Medical Informatics 78, 22–31 (2009)
Japanese Ministry of Health, Labour, and Welfare (in Japanese), http://www.mhlw.go.jp/toukei/saikin/hw/iryosd/05/kekka1-3.html
Vanhoucke, M., Maenhout, B.: On the characterization and generation of nurse scheduling problem instances. European Journal of Operational Research 196, 457–467 (2009)
ISO13407: Human-Centered Design Process for Interactive Systems (1999)
Smith, L.D., Wiggins, A.: A computer-based nurse scheduling system. Computer and Operations Research 4, 195–212 (1997)
Osogami, T., Imai, H.: Classification of various neighbourhood operations for the nurse scheduling problem. In: Lee, D.T., Teng, S.-H. (eds.) ISAAC 2000. LNCS, vol. 1969, pp. 72–83. Springer, Heidelberg (2000)
Holtzblatt, K., Wendell, J.B., Wood, S.: Rabid contextual design. Morgan Kaufmann, San Francisco (2005)
Eason, K.: Understanding the Organisational Ramifications of Implementing Information Technology Systems, completely revised. In: Helander, M., Landawer, T.K., Probhu, P. (eds.) Handbook of Human Computer Interaction Second, pp. 1475–1495. Elsevier, Amsterdam (1997)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2009 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Karashima, M., Hirasawa, N. (2009). Implications for Developing Information System on Nursing Administration – Case Study on Nurse Scheduling System –. In: Salvendy, G., Smith, M.J. (eds) Human Interface and the Management of Information. Information and Interaction. Human Interface 2009. Lecture Notes in Computer Science, vol 5618. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-02559-4_58
Download citation
DOI: https://doi.org/10.1007/978-3-642-02559-4_58
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-02558-7
Online ISBN: 978-3-642-02559-4
eBook Packages: Computer ScienceComputer Science (R0)