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A Mobile User Interface for Business Knowledge Management (BKM)

  • Danco Davcev
  • Marjan Arsic
  • Dalibor Ilievski
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 5617)

Abstract

In this paper, we introduce an adaptable mobile interface for efficient business knowledge management (BKM). The user (client) via the Helpdesk operator can post a request for consultation to the business Experts and/or web services. The goal is to make business knowledge available on demand at any time and any place. This approach gives faster business problem solutions, more productive expert and/or web services, and high availability of the business knowledge.

Keywords

Adaptable mobile interface Web services XML Agents Fuzzy logic Pocket PC 

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Copyright information

© Springer-Verlag Berlin Heidelberg 2009

Authors and Affiliations

  • Danco Davcev
    • 1
  • Marjan Arsic
    • 1
  • Dalibor Ilievski
    • 1
  1. 1.Faculty of Electrical Engineering and Information TechnologiesUniversity “Ss Cyril and Methodius”, Skopje, MacedoniaMacedonia

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