Advertisement

A Method for Evaluating the Relationship among Four Perspectives of the Balanced Scorecard

  • Yumiko Taguchi
  • Takumi Kaneko
  • Tsutomu Tabe
Part of the Lecture Notes in Computer Science book series (LNCS, volume 5617)

Abstract

The purpose of this study is to clarify a method for quantitatively evaluating the relationship among the four perspectives of the BSC. In order to establish the purpose of this study, we (1) clarify the methodology to quantitatively understand the vision and relationship among the four perspectives, (2) analyze the KPI data of a corporation model which is similar to practical business with the evaluation method shown in this study and (3) verify the practical effectiveness of the method based on the obtained results.

Keywords

Balanced scorecard four perspectives balance high-order factor analysis covariance structure analysis 

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. 1.
    Kaplan, R.S., Norton, D.P.: The balanced scorecard—measures that drive performance. Harvard Business Review 70(1), 71–79 (1992)Google Scholar
  2. 2.
    Kaplan, R.S., Norton, D.P.: Using the Balanced Scorecard as a Strategic Management System. Harvard Business Review 85(7-8), 150–161 (2007)Google Scholar
  3. 3.
    Taguchi, Y., Ota, M., Tabe, T.: A method for quantitatively appraising strategy penetration in BSC. In: 2nd International Conference on Applied Human Factors and Ergonomics, CD-ROM (2008)Google Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2009

Authors and Affiliations

  • Yumiko Taguchi
    • 1
  • Takumi Kaneko
    • 2
  • Tsutomu Tabe
    • 2
  1. 1.Department of Business Administration and CommunicationShohoku CollegeKanagawaJapan
  2. 2.Department of Industrial and Systems Engineering, College of Science and EngineeringAoyama Gakuin UniversityKanagawaJapan

Personalised recommendations