A Model for Measurement and Analysis of the Workflow Processes

  • Pavel Ocenasek
  • Miroslav Sveda
Part of the Lecture Notes in Computer Science book series (LNCS, volume 5617)


This paper presents an approach based on 3-layered model that may be useful for analysis and measurement of workflow processes. The workflow system can evaluate a state of the products or services in each point of processing and is divided into three layers (sources, workflow management system and workflow processes), whereas each layer covers the processing of its specific tasks.


workflow process metrics layer model analysis 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2009

Authors and Affiliations

  • Pavel Ocenasek
    • 1
  • Miroslav Sveda
    • 1
  1. 1.Brno University of Technology, FITBrnoCzech Republic

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