A Human Factors Model for Enterprise Resources Planning System Implementation

  • Chiuhsiang Joe Lin
  • Chih-Wei Yang
  • Shi-Bin Lin
  • Shiau-Feng Lin
Part of the Lecture Notes in Computer Science book series (LNCS, volume 5617)


The implementation and adoption of enterprise resource planning (ERP) system is currently a key issue for companies. The critical problem of implementing and adopting ERP system is that the system architectures are quite complex. This study focuses on the integration of the human factors issues in the ERP implementation process. The mental or cognitive differences between information systems concerning people and end users are compared in this study based on information related theories. This paper proposes a human-centered system implementation and adoption model. The main purpose of this model is to assist the ERP system implementation and adoption and creates maximum customer value. The paper shows how to carry out the model step by step with the final goal of increasing the efficiency and acceptability of the system to be implemented and adopted.


Enterprise resource planning human factors human-centered information system 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2009

Authors and Affiliations

  • Chiuhsiang Joe Lin
    • 1
  • Chih-Wei Yang
    • 2
  • Shi-Bin Lin
    • 1
  • Shiau-Feng Lin
    • 1
  1. 1.Department of Industrial and Systems EngineeringChung-Yuan Christian UniversityChung LiTaiwan, R.O.C.
  2. 2.Nuclear Instrumentation DivisionInstitute of Nuclear Energy ResearchTaoyuanTaiwan, R.O.C.

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