Abstract
The concept of outsourcing though has evolved a lot from an initial one-time cost-rationalization measure, still has a long way to go. It has to transform the current challenges to opportunities for growth for the customer as well as the service provider. The success of outsourcing in the coming years will largely depend on optimizing the processes along with evolution of robust pricing models capable of providing value benefits every year apart from addressing the current challenges. This paper proposes the Iterative Improvement Model, which will be capable of transforming the existing challenges of outsourcing to mutual benefits for growth and excellence in a win-win situation along with a pricing model capable of improving bottom-line every successive year.
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Bhattacharya, A. (2009). Outsourcing-Iterative Improvement Model for Transforming Challenges to Mutual Benefits. In: Berkling, K., Joseph, M., Meyer, B., Nordio, M. (eds) Software Engineering Approaches for Offshore and Outsourced Development. SEAFOOD 2008. Lecture Notes in Business Information Processing, vol 16. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-01856-5_3
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DOI: https://doi.org/10.1007/978-3-642-01856-5_3
Publisher Name: Springer, Berlin, Heidelberg
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