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Communities of Practice and Its Effects on Firm Performance: A Process-Oriented Study

  • Conference paper
Agent and Multi-Agent Systems: Technologies and Applications (KES-AMSTA 2009)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 5559))

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Abstract

The growth of interests in communities of practice is a sign of a paradigm shift in knowledge management. This paper intends to integrate the motivational factors influencing participation in communities of practice and its impacts on firm performance. We identify three determinants affecting participation in communities of practice, and argue that it leads to knowledge exchange, operational performance, and firm performance. The data required for this field study was collected from 122 firms headquartered in Korea. Additional theoretical and practical implications of these findings are also discussed in the paper.

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Author information

Authors and Affiliations

  1. Department of Business Administration, Chosun University, Gwangju, Korea

    Chulmo Koo & Yulia Wati

  2. Graduate School of Information, Yonsei University, Seoul, Korea

    Sungyul Ryoo

  3. Department of Business Administration, Inha University, Incheon, Korea

    Woojong Suh

Authors
  1. Chulmo Koo
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  2. Sungyul Ryoo
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  3. Yulia Wati
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  4. Woojong Suh
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Editor information

Editors and Affiliations

  1. Department of Computer and Systems Science, Stockholm University, Forum 100, 164 40, Kista, Sweden

    Anne Håkansson

  2. Institute of Informatics, Wroclaw University of Technology, Str. Janiszweskiego 11/17, 50-370, Wroclaw, Poland

    Ngoc Thanh Nguyen

  3. Department of Computer Science, Franklin University, 201 South Grant Ave., 43215, Columbus, Ohio, USA

    Ronald L. Hartung

  4. School of Environment and Technology, Centre for SMART Systems, University of Brighton, BN2 4GJ, Brighton, UK

    Robert J. Howlett

  5. School of Electrical and Information Engineering, Knowledge Based Intelligent Engineering Systems Centre, University of South Australia, SA, 5095, Mawson Lakes, Australia

    Lakhmi C. Jain

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© 2009 Springer-Verlag Berlin Heidelberg

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Koo, C., Ryoo, S., Wati, Y., Suh, W. (2009). Communities of Practice and Its Effects on Firm Performance: A Process-Oriented Study. In: Håkansson, A., Nguyen, N.T., Hartung, R.L., Howlett, R.J., Jain, L.C. (eds) Agent and Multi-Agent Systems: Technologies and Applications. KES-AMSTA 2009. Lecture Notes in Computer Science(), vol 5559. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-01665-3_47

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  • DOI: https://doi.org/10.1007/978-3-642-01665-3_47

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-01664-6

  • Online ISBN: 978-3-642-01665-3

  • eBook Packages: Computer ScienceComputer Science (R0)

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