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International Conference on Business Information Systems

BIS 2009: Business Information Systems pp 121–132Cite as

Computer Support for Agile Human-to-Human Interactions with Social Protocols

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Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 21))

Abstract

Despite many works in CSCW, groupware, workflow systems and social networks, computer support for human-to-human interactions is still insufficient, especially support for agility, i.e. the capability of a group of human beings, collaborators, to rapidly and cost efficiently adapt the way they interact to changes. In this paper, requirements for computer support for agile H2H interactions are presented. Next, the concept of social protocol is proposed as a novel model supporting agile H2H interactions. A social protocol consists of an extended social network and a workflow model.

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Author information

Authors and Affiliations

  1. Department of Information Technologies, Poznań University of Economics, ul. Mansfelda 4, Poznań, Poland

    Willy Picard

Authors
  1. Willy Picard
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Editor information

Editors and Affiliations

  1. Department of Information Systems, Poznań University of Economics, Al. Niepodległości 10, 61-875, Poznań, Poland

    Witold Abramowicz

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Picard, W. (2009). Computer Support for Agile Human-to-Human Interactions with Social Protocols. In: Abramowicz, W. (eds) Business Information Systems. BIS 2009. Lecture Notes in Business Information Processing, vol 21. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-01190-0_11

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  • DOI: https://doi.org/10.1007/978-3-642-01190-0_11

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-01189-4

  • Online ISBN: 978-3-642-01190-0

  • eBook Packages: Computer ScienceComputer Science (R0)

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