Skip to main content

Advanced Social Features in a Recommendation System for Process Modeling

  • Conference paper

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 21))

Abstract

Social software is known to stimulate the exchange and sharing of information among peers. This paper describes how an existing system that supports process builders in completing a business process can be enhanced with various social features. In that way, it is easier for process modeler to become aware of new related content. They can use that content to create, update or extend process models that they are building themselves. The proposed way of achieving this is to allow users to generate and modify personalized views on the social networks they are part of. Furthermore, this paper describes mechanisms for propagating relevant changes between peers in such social networks. The presented work is particularly relevant in the context of enterprises that have already built large repositories of process models.

This is a preview of subscription content, log in via an institution.

Buying options

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Wasserman, S., Faust, K., Iacobucci, D., Granovetter, M.: Social Network Analysis: Methods and Applications. Cambridge University Press, Cambridge (1994)

    Book  Google Scholar 

  2. Hornung, T., Koschmider, A., Lausen, G.: Recommendation based process modeling support: Method and user experience. In: Li, Q., Spaccapietra, S., Yu, E., Olivé, A. (eds.) ER 2008. LNCS, vol. 5231, pp. 265–278. Springer, Heidelberg (2008)

    Chapter  Google Scholar 

  3. Koschmider, A., Song, M., Reijers, H.A.: Social Software for Modeling Business Processes. In: Ardagna, D., et al. (eds.) BPM 2008 Workshops. LNBIP, vol. 17, pp. 666–677. Springer, Heidelberg (2009)

    Google Scholar 

  4. Weber, B., Reichert, M., Rinderle-Ma, S.: Change patterns and change support features - enhancing flexibility in process-aware information systems. Data & Knowledge Engineering 66, 438–466 (2008)

    Article  Google Scholar 

  5. Koschmider, A., Habryn, F., Gottschalk, F.: Real support for perspective-compliant business process design. In: Ardagna, D., et al. (eds.) BPM 2008 Workshops. LNBIP, vol. 17, pp. 32–43. Springer, Heidelberg (2008)

    Google Scholar 

  6. Frikken, K.B., Golle, P.: Private social network analysis: how to assemble pieces of a graph privately. In: Proceedings of the 5th ACM workshop on Privacy in electronic society, pp. 89–98. ACM, New York (2006)

    Chapter  Google Scholar 

  7. Brickell, J., Shmatikov, V.: Privacy-preserving graph algorithms in the semi-honest model. In: Roy, B. (ed.) ASIACRYPT 2005. LNCS, vol. 3788, pp. 236–252. Springer, Heidelberg (2005)

    Chapter  Google Scholar 

  8. Zhang, J., Ackerman, M.S.: Searching for expertise in social networks: a simulation of potential strategies. In: Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work, pp. 71–80. ACM, New York (2005)

    Chapter  Google Scholar 

  9. Tsai, T.M., Shih, S., Stu, J., Wang, W.N., Chou, S.C.T.: Beyond web-log: Transform blog into personal expertise and social network via myfoaf support. In: Workshop on Social Web Search and Mining (2008)

    Google Scholar 

  10. van der Aalst, W.M.P., Reijers, H.A., Song, M.: Discovering social networks from event logs. Computer Supported Cooperative Work 14, 549–593 (2005)

    Article  Google Scholar 

  11. Faensen, D., Faulstich, L., Schweppe, H., Hinze, A., Steidinger, A.: Hermes: A notification service for digital libraries. In: Proceedings of the 1st ACM/IEEE-CS joint conference on Digital libraries, pp. 373–380 (2001)

    Google Scholar 

  12. Mason, W.A., Jones, A., Goldstone, R.L.: Propagation of innovations in networked groups. Journal of Experimental Psychology 137, 233–422 (2008)

    Google Scholar 

  13. Burkhardt, M.E., Brass, D.J.: Changing patterns or patterns of change: The effect of a change in technology on social network structure and power. Administrative Science Quarterly 35, 104–127 (1990)

    Article  Google Scholar 

  14. Kendall, J.E., Kendall, K.E.: Information delivery systems: an exploration of web pull and push technologies. Communications of the Association for Information Systems 1 (1999)

    Google Scholar 

  15. Qaddour, J.: Wap and push technology integrated into mobile commerce applications. In: Proceedings of the IEEE International Conference on Computer Systems and Applications, Washington, DC, USA, pp. 779–785. IEEE Computer Society, Los Alamitos (2006)

    Google Scholar 

  16. Hevner, A., March, S., Park, J., Ram, S.: Design Science in Information Systems Research. Management Information Systems Quarterly 28, 75–106 (2004)

    Google Scholar 

  17. Reijers, H., Mans, R., van der Toorn, R.: Improved Model Management with Aggregated Business Process Models. Data & Knowledge Engineering 68, 221–243 (2009)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2009 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Koschmider, A., Song, M., Reijers, H.A. (2009). Advanced Social Features in a Recommendation System for Process Modeling. In: Abramowicz, W. (eds) Business Information Systems. BIS 2009. Lecture Notes in Business Information Processing, vol 21. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-01190-0_10

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-01190-0_10

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-01189-4

  • Online ISBN: 978-3-642-01190-0

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics