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Study and Analysis of Software Development and User Satisfaction Level

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Information Systems, Technology and Management (ICISTM 2009)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 31))

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Abstract

It has been observed that the design and development of the software is usually not carried out keeping in mind the satisfaction level of user, software cost and problems encountered during usage. The user satisfaction level may depend upon parameters including software exploration SE, software quality satisfaction level SQ, software cost SC, problems encountered during work SPE and time taken to rectify the problems ST. However, mostly the satisfaction level of the software is not as high as the cost involved. An analysis of the level of satisfaction of the software vis-a-vis the cost can help understand and further improve the software development process [1].

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References

  1. Jamwal, D., et al.: Critical Analysis of Software Usage vs. Cost (February 2008) ISSN 0973-7529 ISBN No 978-81-904526-2-5

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Author information

Authors and Affiliations

  1. Dept. of Computer Sci and Inf. Tech., Univ. of Jammu, India

    Deepshikha Jamwal, Pawanesh Abrol & Devanand Padha

Authors
  1. Deepshikha Jamwal
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  2. Pawanesh Abrol
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  3. Devanand Padha
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Editor information

Editors and Affiliations

  1. Dept. of Computer Science, Georgia State University, 34 Peachtree Street, P.O. Box, Atlanta, GA, USA

    Sushil K. Prasad

  2. Institute of Management Technology, Ghaziabad, India

    Susmi Routray  & Reema Khurana  & 

  3. Department of Computer and Information Science and Technology, University of Florida, USA

    Sartaj Sahni

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© 2009 Springer-Verlag Berlin Heidelberg

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Jamwal, D., Abrol, P., Padha, D. (2009). Study and Analysis of Software Development and User Satisfaction Level. In: Prasad, S.K., Routray, S., Khurana, R., Sahni, S. (eds) Information Systems, Technology and Management. ICISTM 2009. Communications in Computer and Information Science, vol 31. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-00405-6_43

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  • DOI: https://doi.org/10.1007/978-3-642-00405-6_43

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-00404-9

  • Online ISBN: 978-3-642-00405-6

  • eBook Packages: Computer ScienceComputer Science (R0)

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