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A Knowledge Management Approach to Support Software Process Improvement Implementation Initiatives

  • Conference paper
Software Process Improvement (EuroSPI 2008)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 16))

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Abstract

The success of software process improvement (SPI) implementation initiatives depends fundamentally of the strategies adopted to support the execution of such initiatives. Therefore, it is essential to define adequate SPI implementation strategies aiming to facilitate the achievement of organizational business goals and to increase the benefits of process improvements. The objective of this work is to present an approach to support the execution of SPI implementation initiatives. We also describe a methodology applied to capture knowledge related to critical success factors that influence SPI initiatives. This knowledge was used to define effective SPI strategies aiming to increase the success of SPI initiatives coordinated by a specific SPI consultancy organization. This work also presents the functionalities of a set of tools integrated in a process-centered knowledge management environment, named CORE-KM, customized to support the presented approach.

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Authors and Affiliations

  1. COPPE/UFRJ, Universidade Federal do Rio de Janeiro, Caixa Postal 68511, CEP 21945-970, Rio de Janeiro, RJ, Brasil

    Mariano Angel Montoni, Cristina Cerdeiral, David Zanetti & Ana Regina Cavalcanti da Rocha

Authors
  1. Mariano Angel Montoni
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  2. Cristina Cerdeiral
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  3. David Zanetti
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  4. Ana Regina Cavalcanti da Rocha
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Editor information

Rory V. O’Connor Nathan Baddoo Kari Smolander Richard Messnarz

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© 2008 Springer-Verlag Berlin Heidelberg

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Montoni, M.A., Cerdeiral, C., Zanetti, D., Cavalcanti da Rocha, A.R. (2008). A Knowledge Management Approach to Support Software Process Improvement Implementation Initiatives. In: O’Connor, R.V., Baddoo, N., Smolander, K., Messnarz, R. (eds) Software Process Improvement. EuroSPI 2008. Communications in Computer and Information Science, vol 16. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-85936-9_15

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  • DOI: https://doi.org/10.1007/978-3-540-85936-9_15

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-85934-5

  • Online ISBN: 978-3-540-85936-9

  • eBook Packages: Computer ScienceComputer Science (R0)

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