Abstract
In human-machine systems, human activities are mainly oriented toward decision-making, encompassing monitoring and fault detection, fault anticipation, diagnosis and prognosis, and fault prevention and recovery. The objectives of this decision-making are related to human-machine system performance (production quantity and quality) as well as to overall system safety. In this context, human operators often play a double role: one negative in that they may perform unsafe or erroneous actions affecting the process, and one positive in that they are able to detect, prevent or recover an unsafe process behavior caused by another operator or by automated decision-makers. This pluridisciplinary study combines two approaches to human-machine systems: a human engineering approach, aimed at designing dedicated assistance tools for human operators and integrating them into human activities through human-machine cooperation, and an approach centered on cognitive psychology and ergonomics, which attempts to analyze the human activities in terms of the need for and use of such tools. This paper first focuses on parameters related to human-machine interaction, which have an influence on safety (e.g., degree of automation, system complexity, human complexity when dealing with normative and erroneous behaviors). The concept of cooperation is then introduced in response to safety concerns, and a framework for implementing cooperation is proposed. Examples in Air Traffic Control and in Telecommunication networks are used to illustrate our proposal.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsPreview
Unable to display preview. Download preview PDF.
References
Sheridan T.B., 84, “Supervisory Control of Remote Manipulators, Vehicles and Dynamic Processes: Experiments in Command and Display Aiding”, Advances in Man-machines Systems Researches, vol. 1(1984)
Lemoigne J.L., 84 (reedited 94), “La théorie du systéme gènèral, thèorie de la modèlisation” PUF, Paris (1984)
Lind M., 90, “Representing Goals and Functions of Complex Systems: an Introduction to Multilevel Flow Modelling”, Technical Report 90-D-381 TU Denmark (1990).
Lind M. 03, “Making sense of the abstraction hierarchy in the power plant domain”, in Cognition Technology and Work, vol 5, n°2, (2003) 67-81
Rasmussen J. 83, Skills, Rules and Knowledge: signals, signs and symbols and other distinctions in human performance models: IEEE SMC n°3 (1983)
Hoc J.M.: “Supervision et contrôle de processus, la cognition en situation dynamique”. Presses Universitaires de Grenoble (1996)
Reason J.: “Human error” Cambridge University Press (1990) (Version française traduite par J.M. Hoc, L’erreur humaine PUF (1993))
Amalberti R.:, “La conduite des systémes á risques” PUF (1996)
Rasmussen J.: “Risk management in a dynamic society: a modelling problem”, Safety Sciences, 27, 2/3, (1997) 183-213
Fadier E., Actigny B. et al.: “Etat de l’art dans le domaine de la fiabilitè humaine”, ouvrage collectif sous la direction de E. Fadier, Octarés, Paris (1994)
Hollnagel E.: “Cognitive Reliability and Errors Analysis Method”, CREAM, Elsevier, Amsterdam (1999)
Vanderhaegen F.: “APRECIH: a human unreliability analysis method-application to railway system”, Control Engineering Practice, 7 (1999) 1395-1403
Polet P., Vanderhaegen F., Wieringa P.A.: “Theory of Safety-related violations of a System Barriers”, Cognition Technology and Work, 4 (2002) 171-179
Van der Vlugt M., Wieringa P.A: “Searching for ways to recover from fixation: proposal for a different view-point”, Cognitive Science Approach for Process Control CSAPC’03, Amsterdam, September (2003)
Sheridan T.: ≪Forty-Five Years of Man-Machine Systems: History and Trends≫, 2nd IFAC Conference Analysis, Design and Evaluation of Man-Machine Systems, Varese, september (1985)
Millot P.: $≪Systémes Homme-Machine et Automatique$≫, Journèes Doctorales d’Automatique JDA’99, Confèrence Plèniére, Nancy, septembre (1999)
Fadier E.: ≪Fiabilitè humaine : Mèthodes d’analyse et domaines d’application≫, In J. Leplat et G. de Terssac èditeurs; Les Facteurs humains de la fiabilitè dans les systémes complexes, Edition Octarès, Marseille (1990)
Villemeur A.: ≪Sûretè de fonctionnement des systémes industriels : fiabilitè, facteur humain, informatisation≫, Eyrolles, Paris (1988)
Reason J.: ≪Intentions, errors and machines: a cognitive science perspective≫, Aspects of consciousness and awareness, Bielefeld, W. Germany, december (1986)
Millot P., Hoc J.M.: “Human-Machine Cooperation: Metaphor or possible reality?” European Conference on Cognitive Sciences, ECCS’97, Manchester UK, April (1997)
Millot P., Debernard S.: “An Attempt for conceptual framework for Human-Machine Cooperation”, IFAC/IFIP/IFORS/IEA Conference Analysis Design and Evaluation of Human-machine Systems Seoul Korea, September (2007)
Moray N., Lee, Muir,: “Trust and Human Intervention in automated Systems”, in Hoc, Cacciabue, Hollnagel editors : Expertise and Technology cognition and Human Computer Interaction. Lawrence Erlbaum Publ. (1995)
Rajaonah B., Tricot N., Anceaux F., Millot P.: Role of intervening variables in driver-ACC cooperation, International Journal of Human Computer Studies (2006)
Millot P.: “Concepts and limits for Human-Machine Cooperation”, IEEE SMC CESA’98 Conference, Hammamet, Tunisia, April (1998)
Millot P.,Lemoine M.P.: “An attempt for generic concepts Toward Human-Machine Cooperation”, IEEE SMC, San Diego, USA, October (1998)
Millot P., Taborin V., Kamoun A.: #x0226A;Two approaches for man-computer Cooperation in supervisory Tasks≫,4th IFAC Congress on “Analysis Design and Evaluation of man-machine Systems”, XiAn China, September (1989)
Grislin-Le Strugeon E., Millot P.: ≪Specifying artificial cooperative agents through a synthesis of several models of cooperation≫, 7th European Conference on Cognitive Science Approach to Process Control CSAPC’99, p. 73-78, Villeneuve d’Ascq, september (1999)
Rasmussen J.: “Modelling distributed decision making”, in Rasmussen J., Brehmer B., and Leplat J. (Eds), Distributed decision-making: cognitive models for cooperative work pp111-142, John Willey and Sons, Chichester UK(1991)
Schmidt K.:$≪$ Cooperative Work: a conceptual framework $≫$, In J. Rasmussen, B. Brehmer, and J. Leplat (Eds), Distributed decision making: Cognitive models for cooperative work (1991) 75-110
Vanderhaegen F., Crévits I., Debernard S., Millot P.: ≪ Human-Machine cooperation: Toward an Activity Regulation Assistance for Different Air Traffic Control Levels ≫, International Journal of Human Computer Interactive, 6(1) (1994) 65-104
Pacaux-Lemoine M.P., Debernard S.: “Common work space for Human-Machine Cooperation in Air Traffic Control”, Control Engineering and Practice, 10 (2002) 571-576
Jouglet D., Millot P.: “Performance improvement of Technical diagnosis provided by human-machine cooperation”, IFAC Human-Machine Systems: Analysis Design and Evaluation of Human-Machine Systems, Kassel, Germany, September (2001)
Guiost B, Debernard S., Millot P.:“Definition of a Common Work Space”. In 10th International Conference of Human-Computer Interaction, Crete, Greece, January (2003) 442-446
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2009 Springer-Verlag Berlin Heidelberg
About this chapter
Cite this chapter
Millot, P. (2009). Toward Human-Machine Cooperation. In: Filipe, J., Cetto, J.A., Ferrier, JL. (eds) Informatics in Control, Automation and Robotics. Lecture Notes in Electrical Engineering, vol 24. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-85640-5_1
Download citation
DOI: https://doi.org/10.1007/978-3-540-85640-5_1
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-85639-9
Online ISBN: 978-3-540-85640-5
eBook Packages: EngineeringEngineering (R0)