Abstract
This paper describes a framework of methods for the measurement and evaluation of users’ performance in interaction with a web-GIS. The framework involves testing of a system with real-world users, streaming of the user’s screen during the evaluation and the analysis of web-server log files after the evaluation. We have developed and tested this method within a project called RIV together with real-world users that are using a web-GIS. We found out that users have different strategies when interacting with a web-GIS that offers different manners of interaction. The findings that we present in this paper are useful for developers and designers of web-GIS and can help improving such systems.
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© 2008 Springer-Verlag Berlin Heidelberg
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Ingensand, J., Golay, F. (2008). User Performance in Interaction with Web-GIS: A Semi-Automated Methodology Using Log-Files and Streaming-Tools. In: Bernard, L., Friis-Christensen, A., Pundt, H. (eds) The European Information Society. Lecture Notes in Geoinformation and Cartography. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-78946-8_23
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DOI: https://doi.org/10.1007/978-3-540-78946-8_23
Publisher Name: Springer, Berlin, Heidelberg
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