Abstract
This work explores a novel approach for conversation detection in email mailboxes. This approach clusters messages into coherent conversations by using a similarity function among messages that takes into consideration all relevant email attributes, such as message subject, participants, date of submission, and message content. The detection algorithm is evaluated against a manual partition of two email mailboxes into conversations. Experimental results demonstrate the superiority of our detection algorithm over several other alternative approaches.
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Erera, S., Carmel, D. (2008). Conversation Detection in Email Systems. In: Macdonald, C., Ounis, I., Plachouras, V., Ruthven, I., White, R.W. (eds) Advances in Information Retrieval. ECIR 2008. Lecture Notes in Computer Science, vol 4956. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-78646-7_48
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DOI: https://doi.org/10.1007/978-3-540-78646-7_48
Publisher Name: Springer, Berlin, Heidelberg
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