Summary
Workflow systems have been recognised as a way of modelling business processes. The issue of workflow optimisation has received a lot of attention, but the issue of temporal constraints in this area has received significantly less. Issues that come from the enterprise, such as actors performing tasks, resources that these tasks utilise, etc. have not been taken into account. This chapter proposes a combination of utilisation of enterprise modelling issues and temporal constraints in order to produce a set of rules that aid workflow optimisation and therefore, business process improvement.
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Wang, D.N., Petrounias, I. (2008). Utilisation Organisational Concepts and Temporal Constraints for Workflow Optimisation. In: Chountas, P., Petrounias, I., Kacprzyk, J. (eds) Intelligent Techniques and Tools for Novel System Architectures. Studies in Computational Intelligence, vol 109. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-77623-9_2
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DOI: https://doi.org/10.1007/978-3-540-77623-9_2
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