Skip to main content

Collaboration for Human-Centric eGovernment Workflows

  • Conference paper
Web Information Systems Engineering – WISE 2007 Workshops (WISE 2007)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 4832))

Included in the following conference series:

Abstract

The execution of cross-domain eGovernment processes is a challenging topic. In earlier work, we presented an approach based on collaborative workflows to support eGovernment interoperability. However, such collaborative workflows often appear to be lacking transparency and control supporting concepts and mechanisms. These are needed as eGovernment workflows appear to be heavily human-centric. What is in many cases described as collaboration appears to be a mere coordination and synchronization of processes, often ignoring human-centric interactions. One type of transparency and control supporting mechanism in human-centric collaboration is that of task delegation.

In this paper we aim to analyse the gap between coordination and collaboration in the context of workflow management for eGovernment. First, we present a real case study to identify the key distinguishing factors regarding collaboration as opposed to coordination. Based on this, we present our approach to support cross-organisational collaboration. In particular, we will focus on the concept of delegation in the context of heavily human-centric collaborative workflows. Finally, we propose a delegation extension and structured set of future requirements regarding a coordination architecture presented in earlier work.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Traunmüller, R. (ed.): EGOV 2004. LNCS, vol. 3183. Springer, Heidelberg (2004)

    Google Scholar 

  2. R4eGov Technical Annex 1. Towards e-Administration in the large(March 2006), http://www.r4egov.info

  3. Eurojust / Europol collaboration (2006). SIXTH FRAMEWORK PROGRAMME, Information Society Technologies, R4eGov.

    Google Scholar 

  4. Schulz, K.A., Orlowska, M.E.: Facilitating cross-organisational workflows with a workflow view approach. Data Knowl. Eng. 51(1), 109–147 (2004)

    Article  Google Scholar 

  5. Contenti, M., Mecella, M., Termini, A., Baldoni, R.: A Distributed Architecture for Supporting e-Government Cooperative Processes. In: Böhlen, M.H., Gamper, J., Polasek, W., Wimmer, M.A. (eds.) TCGOV 2005. LNCS (LNAI), vol. 3416, pp. 181–192. Springer, Heidelberg (2005)

    Google Scholar 

  6. Wolter, C., Plate, H., Herbert, C.: Collaborative Workflow Management for eGovernment (September 2007). Accepted in the 1st international workshop on Enterprise Information Systems Engineering (WEISE)

    Google Scholar 

  7. Indrakanti, S., Gaaloul, K., Rahaman, M., Plate, H.: Prototype extended collaborative workflow tool (March 2007). Deliverable WP5-D3, SIXTH FRAMEWORK PROGRAMME, Information Society Technologies, R4eGov

    Google Scholar 

  8. Jensen, C., Scacchi, W.: Collaboration, Leadership, Control, and Conflict Negotiation in the NetBeans.org Community. In: 26th International Software Engineering Conference (2004)

    Google Scholar 

  9. Atluri, V., Warner, J.: Supporting conditional delegation in secure workflow management systems. In: SACMAT 2005. Proceedings of the tenth ACM symposium on Access control models and technologies, Stockholm, Sweden, pp. 49–58. ACM Press, New York (2005)

    Chapter  Google Scholar 

  10. Zhang, L., Ahn, G.-J., Chu, B.-T.: A rule-based framework for role-based delegation and revocation. ACM Trans. Inf. Syst. Secur. 6(3), 404–441 (2003)

    Article  Google Scholar 

  11. Belokosztolszki, A., Eyers, D.M., Moody, K.: Policy Contexts: Controlling Information Flow in Parameterised RBAC. Policy 00, 99 (2003)

    Google Scholar 

  12. Wainer, J., Kumar, A., Barthelmess, P.: DW-RBAC: A formal security model of delegation and revocation in workflow systems. Inf. Syst. 32(3), 365–384 (2007)

    Article  Google Scholar 

  13. Hagstrom, A., Jajodia, S., Parisi-Presicce, F., Wijesekera, D.: Revocations-A Classification. In: CSFW 2001: Proceedings of the 14th IEEE workshop on Computer Security Foundations, Washington, DC, USA, p. 44. IEEE Computer Society Press, Los Alamitos (2001)

    Chapter  Google Scholar 

  14. Moses, T. (ed.): eXtensible Access Control Markup Language (XACML) Version 2.0, OASIS. Last viewed on Mar. 28, 2007

    Google Scholar 

  15. Rissanen, E., Firozabadi, B.S.: Administrative Delegation in XACML. Swedish Institute of Computer Science, Kista-Sweden

    Google Scholar 

  16. Kesselman, I., Mulmo, C., Pearlman, O., Tuecke, L., Gawor, S., Meder, J., Siebenlist Welch, S., Foster, V.: X.509 Proxy Certificates for Dynamic Delegation (2004). 3rd Annual PKI R&D Workshop.

    Google Scholar 

  17. Rits, M., Schaad, A., Crosta, S., Pazzaglia, J.-C.: A Secure Public Sector Workflow Management System. In: 21st Annual Computer Security Applications Conference, Tucson, Arizona (December 2005)

    Google Scholar 

  18. Humphrey, M., Wang, J.: Extending the Security Assertion Markup Language to Support Delegation for Web Services and Grid Services. In: ICWS 2005. IEEE International Conference on Web Services, vol. 1, IEEE Computer Society Press, Los Alamitos (2005)

    Google Scholar 

  19. Barka, E., Sandhu, R.: Framework for role-based delegation models. In: ACSAC 2000: Proceedings of the 16th Annual Computer Security Applications Conference, Washington, DC, USA, p. 168. IEEE Computer Society Press, Los Alamitos (2000)

    Chapter  Google Scholar 

  20. Zhang, X., Oh, S., Sandhu, R.: PBDM: a flexible delegation model in RBAC. In: SACMAT 2003: Proceedings of the eighth ACM symposium on Access control models and technologies, pp. 149–157. ACM Press, New York (2003)

    Chapter  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Mathias Weske Mohand-Saïd Hacid Claude Godart

Rights and permissions

Reprints and permissions

Copyright information

© 2007 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Gaaloul, K., Charoy, F., Schaad, A., Lee, H. (2007). Collaboration for Human-Centric eGovernment Workflows. In: Weske, M., Hacid, MS., Godart, C. (eds) Web Information Systems Engineering – WISE 2007 Workshops. WISE 2007. Lecture Notes in Computer Science, vol 4832. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-77010-7_20

Download citation

  • DOI: https://doi.org/10.1007/978-3-540-77010-7_20

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-77009-1

  • Online ISBN: 978-3-540-77010-7

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics