Abstract
Service Level Agreements (SLA) are needed to allow business interactions to rely on Internet services. Service Level Objectives (SLO) specify the committed performance level of a service. Thus, SLA compliance auditing aims at verifying these commitments. Since SLOs for various application services and end-to-end performance definitions vary largely, automated auditing of SLA compliances poses the challenge to an auditing framework. Moreover, end-to-end performance data are potentially large for a provider with many customers. Therefore, this paper presents a scalable and highly reusable auditing framework and a prototype, termed AURIC (Auditing Framework for Internet Services), whose components can be distributed across different domains.
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Hasan, Stiller, B. (2007). AURIC: A Scalable and Highly Reusable SLA Compliance Auditing Framework. In: Clemm, A., Granville, L.Z., Stadler, R. (eds) Managing Virtualization of Networks and Services. DSOM 2007. Lecture Notes in Computer Science, vol 4785. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-75694-1_21
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DOI: https://doi.org/10.1007/978-3-540-75694-1_21
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