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AURIC: A Scalable and Highly Reusable SLA Compliance Auditing Framework

  • Hasan
  • Burkhard Stiller
Part of the Lecture Notes in Computer Science book series (LNCS, volume 4785)

Abstract

Service Level Agreements (SLA) are needed to allow business interactions to rely on Internet services. Service Level Objectives (SLO) specify the committed performance level of a service. Thus, SLA compliance auditing aims at verifying these commitments. Since SLOs for various application services and end-to-end performance definitions vary largely, automated auditing of SLA compliances poses the challenge to an auditing framework. Moreover, end-to-end performance data are potentially large for a provider with many customers. Therefore, this paper presents a scalable and highly reusable auditing framework and a prototype, termed AURIC (Auditing Framework for Internet Services), whose components can be distributed across different domains.

Keywords

Service Level Agreement Application Logic Audit Task Audit Report Service Level Agreement Violation 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© IFIP International Federation for Information Processing 2007

Authors and Affiliations

  • Hasan
    • 1
  • Burkhard Stiller
    • 1
  1. 1.Computer Science Department IFI, University of ZürichSwitzerland

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