What’s in a Service?

  • Michael P. Papazoglou
Part of the Lecture Notes in Computer Science book series (LNCS, volume 4758)


Automated services help enterprises create new value from reuse of software and resources and achieve new levels of agility through greater flexibility and lower cost structures. As services come in many flavors and guises they have differing characteristics. In this paper we describe the most necessary aspects and features of automated services. We also focus on the interplay of SOAs and Business Process Management technologies and argue that the key enablers for Service Oriented Architectures (SOAs) should focus on four inter-related elements: engineering and planning the SOA, SOA implementation, SOA management and monitoring and SOA governance.


automated services Service Oriented Architecture business processes Enterprise Service Bus service-oriented design and development 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2007

Authors and Affiliations

  • Michael P. Papazoglou
    • 1
  1. 1.INFOLAB, Tilburg University, Dept. of Information Systems and Management, Tilburg 5000 LEThe Netherlands

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