Alternative Dispute Resolution Based on the Storytelling Technique

  • Pedro Antunes
  • Sara Relvas
  • Marcos Borges
Part of the Lecture Notes in Computer Science book series (LNCS, volume 4715)


This paper describes a groupware prototype addressing the alternative resolution of legal conflicts. The groupware prototype integrates the storytelling and argumentation models with the legal process, accomplishing two major complementary objectives: eliciting spontaneous and informal explanations about the conflict, while contributing to the process with correct inferences and logic. The paper discusses in detail the integrated information model and provides a prototype implementation. These results were significantly enriched by a formative evaluation conducted by a dispute resolution professional. The contributions of this research to the state of the art are twofold: (1) the innovative integration of the storytelling and argumentation models; and (2) the support to self-help legal representation based on group technology.


Dispute Resolution Legal Process Alternative Dispute Resolution Negotiation Support System Incomplete Fact 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2007

Authors and Affiliations

  • Pedro Antunes
    • 1
  • Sara Relvas
    • 1
  • Marcos Borges
    • 2
  1. 1.Department of Informatics of the Faculty of Sciences of the U. of LisboaPortugal
  2. 2.Graduate Program in Informatics, NCE & IM, U. Federal do Rio de JaneiroBrasil

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