Abstract
Most models, theories and perspectives in human-computer interaction focus on users communicating with systems. The very name of our discipline illustrates how pervasive is the idea that users and systems are the only relevant parties involved in the process we want to design or investigate. For over a decade, the Semiotic Engineering Research Group (SERG) has elaborated an alternative account of HCI. In it, what we traditionally call human-computer interaction is characterized as a particular instance of a more general process of computer-mediated human communication.
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© 2007 IFIP International Federation for Information Processing
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de Souza, C.S. (2007). Getting Your Message Across to Your Users. In: Baranauskas, C., Palanque, P., Abascal, J., Barbosa, S.D.J. (eds) Human-Computer Interaction – INTERACT 2007. INTERACT 2007. Lecture Notes in Computer Science, vol 4662. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-74796-3_2
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DOI: https://doi.org/10.1007/978-3-540-74796-3_2
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