Skip to main content

Towards a Network Government? A Critical Analysis of Current Assessment Methods for E-Government

  • Conference paper
Electronic Government (EGOV 2007)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 4656))

Included in the following conference series:

Abstract

Contemporary public administrations have become increasingly more complex, having to cordinate actions with emerging actors in the public and the private spheres. In this scenario the modern ICTs have begun to be seen as an ideal vehicle to resolve some of the problems of public administration. We argue that there is a clear need to explore the extent to which public administrations are undergoing a process of transformation towards a netowork government linked to the systematic incorporation of ICTs in their basic activities. Through critically analysing a selection of e-government evaluation reports, we conclude that research should be carried out if we are to build a solid government assessment framework based on network-like organisation characteristics.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Accenture: Leadership in Customer Service: Building the Trust (2006)

    Google Scholar 

  2. Accenture:New Expectations, New Experiences (2005)

    Google Scholar 

  3. Accenture:eGovernment Leadership: High Performance, Maximum Value (2004)

    Google Scholar 

  4. Aibar, E., Urgell, F.: Govern Electrnic i Serveis Pblics: Un Estudi de Cas Sobre el Portal Interadministratiu Cat365. Research Report of Projecte Internet-Catalunya. UOC. Barcelona (2004)

    Google Scholar 

  5. Aibar, E., Urgell, F., Welp, Y.: De los Portales Pblicos a la Administracin-Red? Un Estudio de Caso Sobre e-Governance. Coneixement i Societat N7 (1) (2005)

    Google Scholar 

  6. Atkinson, R.: Network Government for the Digital Age. Policy Report, Progressive Policy Institute. Washington, DC (May 2003)

    Google Scholar 

  7. Bijker, W.: Of Bicycles, Bakelites, and Bulbs. Toward a Theory of Sociotechnical Change. MIT Press, Cambridge, MA (1995)

    Google Scholar 

  8. Borins, S., et al.: Digital State at the Leading Edge. University of Toronto Press, Toronto (2007)

    Google Scholar 

  9. Castells, M.: The Internet Galaxy Reflections on the Internet, Business, and Society. Oxford University Press, Oxford, New York (2001)

    Google Scholar 

  10. Castells, M.: La Era de la Informacin (trilogy). Alianza. Madrid (1996-2000)

    Google Scholar 

  11. Castells, M., Oll, E.: El Modelo Barcelona II: El Ayuntamento de Barcelona en La Sociedad Red. Research Report. UOC. Barcelona (2004)

    Google Scholar 

  12. Capgemini: Online Availability of Public Services: How is Europe Progressing? Report Commissioned by the European Commission (2006)

    Google Scholar 

  13. Dunleavy, P., Margetts, H.: The Advent of Digital Government: Public Bureaucracies and the State in the Internet Age. In: Paper for the Annual Conference of American Political Science Association, Washington, DC (2000)

    Google Scholar 

  14. Dunleavy, P., Margetts, H., Bastow, S., Tinkler, J.: Digital Era Governance: IT Corporations, the State and e-Government. Oxford University Press, Oxford (2006)

    Google Scholar 

  15. Boccardelli, P., Codagnone, C., Leone, M.I.: E-Government Economics Project (eGEP): Measument Framework Final Version. Brussels (2006)

    Google Scholar 

  16. Fountain, J.: Central Issues in the Political Development of the Virtual State. In: Castells, M., Cardoso, G. (eds.) The Network Society: From Knowledge to Policy, Brookings Institution Press, Washington DC (2006)

    Google Scholar 

  17. Fountain, J.: Developing a Basic Research Program for Digital Government: Information, Organizations and Governance. National Center for Digital Government, Kennedy School of Government. Harvard University (2002)

    Google Scholar 

  18. Fountain, J.: Building the Virtual State: Information Technology and Institutional Change. Brookings Institution Press, Washington, DC (2001)

    Google Scholar 

  19. Hague, B., Loader, B D.: Digital Democracy: Discourse and Decision Making in the Information Age. Routledge, London (1999)

    Google Scholar 

  20. Heeks, R.: Benchmarking eGovernment: Improving the National and International Measurement, Evaluation and Comparison of eGovernment. iGovernment Working Paper Series, N. 18. Development Informatics Group. University of Manchester (2006)

    Google Scholar 

  21. Kling, R.: What is Social Informatics and Why Does it Matter? D-Lib Magazine 5(1) (1999)

    Google Scholar 

  22. Kunstelj, M., Vintar, M.: Evaluating the Progress of e-Government Development: Critical Analysis of Current Approaches. In: EGPA Annual Conference, Ljubljana (2004)

    Google Scholar 

  23. Mayntz, R.: El Estado y La Sociedad Civil en la Gobernanza Moderna. Revista del CLAD Reforma y Democracia, vol. 21 (October 2001)

    Google Scholar 

  24. Milward, H.B., Provan, K.G.: Managing the Hollow State: Collaboration and Contracting. Public Management Review 5, 1–18 (2003)

    Article  Google Scholar 

  25. Milward, H.B., Provan, K.G.: Do Networks Really Work? A Framework for Evaluating Public-Sector Organizational Networks. Public Administration Review 61, 414–423 (2001)

    Article  Google Scholar 

  26. O’Callagham, R.: Technological Innovation in Organisations and Their Ecosystems. In: Dutton, W.H., et al. (eds.) Transforming Enterprise: The Economic and Social Implications of Information Technology, MIT Press, Cambridge, MA (2004)

    Google Scholar 

  27. Orlikowski, W.: Using Technology and Constituting Structures: A Practice Lens for Studying Technology in Organizations. Organization Science 11(4), 404–428 (2000)

    Article  Google Scholar 

  28. Powell, W.W.: Neither Market nor Hierarchy: Network Forms of Organization. Research in Organizational Behavior 12, 295–336 (1990)

    MathSciNet  Google Scholar 

  29. Schellong, A.: Crossing the Boundary - Why Putting the e in Government is the Easy Part. PNG Working paper N. PNG07-002. John F. Kennedy-Harvard School of Government (2007)

    Google Scholar 

  30. United Nations: Global e-Government Readiness Report 2005: From e-Government to e-Inclusion (2005)

    Google Scholar 

  31. Uzzi, B.: Towards a Network Perspective on Organizational Decline. International Journal of Sociology and Social Policy 17(7/8), 111–153 (1997)

    Article  Google Scholar 

  32. West, D.: Global e-Government. Center for Public Policy, Brown University. Providence (2006)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Maria A. Wimmer Jochen Scholl Åke Grönlund

Rights and permissions

Reprints and permissions

Copyright information

© 2007 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Waksberg-Guerrini, A., Aibar, E. (2007). Towards a Network Government? A Critical Analysis of Current Assessment Methods for E-Government. In: Wimmer, M.A., Scholl, J., Grönlund, Å. (eds) Electronic Government. EGOV 2007. Lecture Notes in Computer Science, vol 4656. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-74444-3_28

Download citation

  • DOI: https://doi.org/10.1007/978-3-540-74444-3_28

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-74443-6

  • Online ISBN: 978-3-540-74444-3

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics