Skip to main content
  • 2744 Accesses

Abstract

Fraud detection in the retail banking sector poses some novel and challenging statistical problems. For example, the data sets are large, and yet each transaction must be examined and decisions must be made in real time, the transactions are often heterogeneous, differing substantially even within an individual account, and the data sets are typically very unbalanced, with only a tiny proportion of transactions belonging to the fraud class. We review the problem, its magnitude, and the various kinds of statistical tools have been developed for this application. The area is particularly unusual because the patterns to be detected change in response to the detection strategies which are developed: the very success of the statistical models leads to the need for new ones to be developed.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  • BOLTON, R.J. and HAND, D.J. (2001): Peer group analysis. Technical Report, Department of Mathematics, Imperial College, London.

    Google Scholar 

  • BOLTON, R.J. and HAND, D.J. (2002): Statistical fraud detection: a review. Statistical Science, 17, 235–255.

    Article  MATH  Google Scholar 

  • BREIMAN, L. (2002): Comment on Bolton and Hand (2002). Statistical Science, 17, 252–254.

    Google Scholar 

  • CHAMBERS, J.M. (1993): Greater or lesser statistics: a choice for future research. Statistics and Computing, 3, 182–184.

    Article  Google Scholar 

  • FAWCETT, T. and PROVOST, F. (2002): Fraud detection. In: W. Kloesgen and J. Zytkow (Eds.): Handbook of Knowledge Discovery and Data Mining, Oxford University Press, Oxford.

    Google Scholar 

  • FERDOUSI, Z. and MAEDA, A (2006): Unsupervised outlier detection in time series data. In: Proceedings of the 22nd International Conference on Data Engineering Workshops, ICDEW06, IEEE, 51–56.

    Google Scholar 

  • GREENSPAN, A. (2005): Consumer finance. Remarks presented at the Federal Reserve Systems Fourth Annual Community Affairs Research Conference, Washington DC, 8th April.

    Google Scholar 

  • HAND, D.J., WHITROW, C., ADAMS, N.M., JUSZCZAK, P., and WESTON, D. (2006): Performance criteria for plastic card fraud detection tools. To appear in Journal of the Operational Research Society.

    Google Scholar 

  • PHUA, C., LEE, V., SMITH, K, and GAYLER, R. (2005): A comprehensive survey of data mining-based fraud detection research. Technical Report, Monash University.

    Google Scholar 

  • PROVOST, F. (2002): Comment on Statistical fraud detection: a review. Statistical Science, 17, 249–251.

    Google Scholar 

  • STOLFO, S., FAN, W., LEE, W., PRODROMIDIS, A.L. and CHAN, P. (1997a): Credit card fraud detection using meta-learning: issues and initial results. In: AAAI Workshop on AI Approaches to Fraud Detection and Risk Management, AAAI Press, Menlo Park, CA, 83–90.

    Google Scholar 

  • STOLFO, S.J., PRODROMIDIS, A. L., TSELEPIS, S., LEE, W., FAN, D.W., and CHANN, P.K. (1997b): JAM: Java agents for meta-learning over distributed databases. In: AAAI Workshop on AI approaches to Fraud Detection and Risk Management, AAAI Press, Menlo Park, CA, 91–98.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2007 Springer-Verlag Berlin Heidelberg

About this chapter

Cite this chapter

Hand, D.J. (2007). Mining Personal Banking Data to Detect Fraud. In: Brito, P., Cucumel, G., Bertrand, P., de Carvalho, F. (eds) Selected Contributions in Data Analysis and Classification. Studies in Classification, Data Analysis, and Knowledge Organization. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-73560-1_35

Download citation

Publish with us

Policies and ethics