Abstract
It is well recognized that the evaluation of the expert systems is very important and difficult. This paper relates to the important issue of Expert System evaluation. A methodology for addressing the problem is presented. As evaluation model is proposed with the following main criteria: Usability; impact of the system in the behaviour and decisions of the user; Impact of the quality of the information provided to the user; financial impact; usefulness.
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Miranda, P., Isaias, P., Crisostomo, M. (2007). Expert Systems Evaluation Proposal. In: Smith, M.J., Salvendy, G. (eds) Human Interface and the Management of Information. Methods, Techniques and Tools in Information Design. Human Interface 2007. Lecture Notes in Computer Science, vol 4557. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-73345-4_13
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DOI: https://doi.org/10.1007/978-3-540-73345-4_13
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-73344-7
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