Abstract
Tags for citizens project aims to empower the citizens’ experience within the Turin municipality website (http://www.comune.torino.it) integrating a standard top-down taxonomy with a bottom-up classification by tags. The top-down taxonomy has been conceived following the UK Integrated Public Sector Vocabulary (IPSV 2006 – an ISO 2788 fully compliant classification scheme) and empirically refined by usability tests with users and by log files monitoring. The bottom-up classification works as a social tagging system. The latter it is not simply added to the former, but completely integrated to it, in order to obtain a coherent system.
Though the article is the result of a common strength, Franco Carcillo wrote the paragraphs 1-2, Luca Rosati the paragraphs 3-4.
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Carcillo, F., Rosati, L. (2007). Tags for Citizens: Integrating Top-Down and Bottom-Up Classification in the Turin Municipality Website. In: Schuler, D. (eds) Online Communities and Social Computing. OCSC 2007. Lecture Notes in Computer Science, vol 4564. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-73257-0_29
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DOI: https://doi.org/10.1007/978-3-540-73257-0_29
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