Abstract
The research presented in this paper investigates how observation of information- and communication-intensive work in hospital wards can be used to produce requirements for mobile clinical information systems. Over a number of years, we have explored how important properties of clinical situations can be captured through structured observations of actors, processes, and systems. In the paper, we present experience from four observational studies of a total of more than 400 hours in hospital wards. Based on the observational studies, we propose a framework for structured, tomographic, observation of clinical work practice. We also briefly discuss and illustrate how the field data can be analyzed and used as input to the requirements engineering process.
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Sørby, I.D., Nytrø, Ø. (2007). Towards a Tomographic Framework for Structured Observation of Communicative Behaviour in Hospital Wards. In: Sawyer, P., Paech, B., Heymans, P. (eds) Requirements Engineering: Foundation for Software Quality. REFSQ 2007. Lecture Notes in Computer Science, vol 4542. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-73031-6_19
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DOI: https://doi.org/10.1007/978-3-540-73031-6_19
Publisher Name: Springer, Berlin, Heidelberg
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