Abstract
To determine the economics of a KM initiative is a challenging task. In the following, some results will be presented that shed some light on the expenses and estimated benefits of KM initiatives. In general, the situation in German companies by the time of the study can be described as follows128.
See also section 12.2.3 - “Documentation and evaluation” on page 477.
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References
Bullinger et al. 1997, 31, Delphi 1997, 20, KPMG 1998, 16, Jäger/Straub 1999, 23, Döring-Katerkamp/Trojan 2000, 8, KPMG 2001, 17.
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© 2007 Springer-Verlag Berlin Heidelberg
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(2007). Economics. In: Knowledge Management Systems. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-71408-8_15
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DOI: https://doi.org/10.1007/978-3-540-71408-8_15
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-71407-1
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