Abstract
• Escalation processes may result from (1) a red traffic light status in the overall audit statement, (2) the fact that recommendations have not been implemented, or (3) from a disagreement about some of the audit findings or recommendations.
• During escalation, all responsible parties, including the Board, are informed directly.
• The overall audit statement for a basic audit is primarily intended to assess the quality of the findings, but the overall follow-up rating looks mainly at the effectiveness of the implementation process.
• If there is any disagreement, the audit team, the audit lead, and/or the Audit Manager should attempt to de-escalate the situation or reach a consensus with the auditee without varying the original audit finding.
• However, if the disagreement persists, a “management disagreed” classification is added to the audit report and the Board summary.
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© 2008 Springer-Verlag Berlin Heidelberg
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(2008). Escalation Procedure. In: Kagermann, H., Kinney, W., Küting, K., Weber, CP. (eds) Internal Audit Handbook. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-70887-2_30
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DOI: https://doi.org/10.1007/978-3-540-70887-2_30
Publisher Name: Springer, Berlin, Heidelberg
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