Abstract
There are compelling reasons to endow dialogue systems with human-like conversational abilities, which require modelling of aspects of human behaviour. This paper examines the value of using human behaviour as a target for system behaviour through a study making use of a simulation method. Two versions of system behaviour are compared: a replica of a human speaker’s behaviour and a constrained version with less variability. The version based on human behaviour is rated more human-like, polite and intelligent.
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Hjalmarsson, A., Edlund, J. (2008). Human-Likeness in Utterance Generation: Effects of Variability. In: André, E., Dybkjær, L., Minker, W., Neumann, H., Pieraccini, R., Weber, M. (eds) Perception in Multimodal Dialogue Systems. PIT 2008. Lecture Notes in Computer Science(), vol 5078. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-69369-7_28
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DOI: https://doi.org/10.1007/978-3-540-69369-7_28
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-69368-0
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