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Kapitel 17
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(2007). Qualitätsmanagement — TQM und Six Sigma. In: Integrales Logistikmanagement. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-68179-3_17
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DOI: https://doi.org/10.1007/978-3-540-68179-3_17
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