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© 2007 Springer-Verlag Berlin Heidelberg
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(2007). Über den Author. In: Produktions-management von IT-Dienstleistungen. Business Engineering. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-47458-6_11
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DOI: https://doi.org/10.1007/978-3-540-47458-6_11
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-47457-9
Online ISBN: 978-3-540-47458-6
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