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Jarke, M., Klamma, R. (2007). Social Software und Reflektive Informationssysteme. In: Loos, P., Krcmar, H. (eds) Architekturen und Prozesse. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-46848-6_4
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DOI: https://doi.org/10.1007/978-3-540-46848-6_4
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