Abstract
The world’s industries are moving into the ‘new economy’ of electronic market. The success of this move depends on efficient and reliable management of the business processes that will drive the e-Market’s value-chain. Efficiency can only be achieved through automation. Reliability will be achieved by reliable and dependable process management systems. These electronic trans-corporate processes cover the range from basic business transactions, workflows to sophisticated business processes that rely on a high level of personalisation. Management of these processes requires safety critical computer systems that can survive local catastrophes. Multi-agent systems have this level of dependability and personalisation. An analysis of the full range of processes is followed by an implementation framework for their management using a powerful multiagent architecture.
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Ooi, BH. (2003). A Multi-agent Approach to Business Processes Management in an Electronic Market. In: Lee, J., Barley, M. (eds) Intelligent Agents and Multi-Agent Systems. PRIMA 2003. Lecture Notes in Computer Science(), vol 2891. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-39896-7_1
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DOI: https://doi.org/10.1007/978-3-540-39896-7_1
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