Abstract
We compare our own embodied conversational agent (ECA) scheme, BotCom, with seven other complex Internet-based ECAs according to recently-published information about them, and highlight some important attributes that have received little attention in the construction of realistic ECAs. BotCom incorporates the use of emotions, humor and complex information services. We cover issues that are likely to be of greatest interest for developers of ECAs that, like BotCom, are directed towards intensive commercial use.
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Tatai, G., Csordás, A., Kiss, Á., Szaló, A., Laufer, L. (2003). Happy Chatbot, Happy User. In: Rist, T., Aylett, R.S., Ballin, D., Rickel, J. (eds) Intelligent Virtual Agents. IVA 2003. Lecture Notes in Computer Science(), vol 2792. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-39396-2_2
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DOI: https://doi.org/10.1007/978-3-540-39396-2_2
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-20003-1
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