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Krishna, S., Sahay, S., Walsham, G. (2006). Managing Cross-Cultural Issues in Global Software Outsourcing. In: Hirschheim, R., Heinzl, A., Dibbern, J. (eds) Information Systems Outsourcing. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-34877-1_23
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