Abstract
While knowledge-intensive communities are actively interacting, divergent knowledge positions appear as a natural consequence of the knowledge-sharing activity. Although this feature can look like an unfavorable situation, we argue that maintaining the coexistence with conflicts and following their evolution allows the community to understand how new knowledge emerges. In this paper, we discuss the knowledge sharing process where divergences occur and we propose a technological approach that allows communities to coexist with conflicts.
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Diaz, A., Canals, G. (2004). Divergence Occurrences in Knowledge Sharing Communities. In: de Vreede, GJ., Guerrero, L.A., MarÃn Raventós, G. (eds) Groupware: Design, Implementation, and Use. CRIWG 2004. Lecture Notes in Computer Science, vol 3198. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-30112-7_2
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DOI: https://doi.org/10.1007/978-3-540-30112-7_2
Publisher Name: Springer, Berlin, Heidelberg
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