Abstract
Decisions are frequently sent to implementers without much detail. It should not be a surprise, then, that results are not as expected. The lack of accompanying information and a common context produces wrongly implemented or lost decisions. This paper proposes a solution to this problem based on computer technology. In particular, a combination of tools including shared workspaces, process modeling with workflow and a discussion tool, is proposed. A case is used to illustrate the problem and its solution.
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Borges, M.R.S., Pino, J.A., Araujo, R.M. (2004). Bridging the Gap Between Decisions and Their Implementations. In: de Vreede, GJ., Guerrero, L.A., Marín Raventós, G. (eds) Groupware: Design, Implementation, and Use. CRIWG 2004. Lecture Notes in Computer Science, vol 3198. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-30112-7_13
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DOI: https://doi.org/10.1007/978-3-540-30112-7_13
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-23016-8
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