ThinkLets as Building Blocks for Collaboration Processes: A Further Conceptualization

  • Gwendolyn L. Kolfschoten
  • Robert O. Briggs
  • Jaco H. Appelman
  • Gert-Jan de Vreede
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 3198)


In the past decade, there has been a steady increase in the importance of collaboration to value creation in organizations, which has given rise to a new research field. Collaboration Engineering aims to model, design, and deploy repeatable collaboration processes to be executed by practitioners themsleves of high-value recurring collaborative tasks. Thus the aim of collaboration engineering is to create ready made designs for group processes. A key concept in Collaboration Engineering is a thinkLet – a codified facilitation intervention in a group process to create a desired pattern of collaboration. This paper presents an analysis of the thinkLet concept and possible thinkLet classification schemes to support collaboration engineers in effectively designing collaboration processes.


Group Process Intellectual Capital Collaboration Process Team Process Collaboration Pattern 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2004

Authors and Affiliations

  • Gwendolyn L. Kolfschoten
    • 1
  • Robert O. Briggs
    • 1
    • 2
  • Jaco H. Appelman
    • 1
  • Gert-Jan de Vreede
    • 1
    • 3
  1. 1.Faculty of Technology, Policy and ManagementDelft University of TechnologyDelftThe Netherlands
  2. 2.Center for the Management of InformationUniversity of Arizona 
  3. 3.University of Nebraska at Omaha 

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