Combining Communication and Coordination Toward Articulation of Collaborative Activities

  • Alberto Barbosa Raposo
  • Marco Aurélio Gerosa
  • Hugo Fuks
Part of the Lecture Notes in Computer Science book series (LNCS, volume 3198)


In this paper, we present a proposal for the articulation of collaborative activities based on communication and coordination representation models. Articulation is essential in any kind of collaboration and involves pre- articulation of the tasks, their management, and post-articulation. For the representation of pre- and post-articulation phases, conversation clichés (communication) are used. For the coordination phase, a model separating the tasks and their interdependencies is used. The articulation schema, which is especially suited to e-business applications, is then applied to a business-web example.


Coordination Mechanism Collaborative Activity Computer Support Cooperative Work Collaborative System Articulation Schema 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.


  1. 1.
    Allen, J.F.: Towards a General Theory of Action and Time. Artificial Intelligence 23, 123–154 (1984)zbMATHCrossRefGoogle Scholar
  2. 2.
    Bond, A.H.: A Computational Model for Organizations of Cooperating Intelligent Agents. In: Proceedings of Conference on Office Information Systems, SIGOIS Bulletin, vol. 11(2- 3), pp. 21–30. ACM, New York (1990)CrossRefGoogle Scholar
  3. 3.
    Carstensen, P.H., Nielsen, M.: Characterizing Modes of Coordination: A comparison between oral and artifact based coordination. In: Proceedings of GROUP, pp. 81–90. ACM, New York (2001)Google Scholar
  4. 4.
    Cohen, R.P., Levesque, J.H.: Persistence, Intention and Commitment. In: Cohen, R.P., and Perrault, C.R. (eds.), Formal Theories of Communication, 171-203, Report n CSLI-87- 69 (1987)Google Scholar
  5. 5.
    Deiters, W., Goesmann, T., Löffeler, T.: Flexibility in workflow management dimensions and solutions. International Journal of Computer Systems Science & Engineering 15(5), 303–313 (2000)Google Scholar
  6. 6.
    Ellis, C.A., Gibbs, S.J., Rein, G.L.: Groupware - Some Issues and Experiences. Comm. of ACM 34(1), 38–58 (1991)CrossRefGoogle Scholar
  7. 7.
    Ellis, C.A., Wainer, J.: A Conceptual Model of Groupware. In: Proceedings of CSCW, pp. 79–88. ACM Press, New York (1994)Google Scholar
  8. 8.
    Fuks, H., Ryan, M., Sadler, M.: Outline of a Commitment Logic for Legal Reasoning. In: Proceedings of 3rd International Conference on Logics, Informatics and Law, vol. 2, pp. 391–405 (1989)Google Scholar
  9. 9.
    Fuks, H.: Negotiation using Commitment and Dialogue. PhD. Thesis, Department of Computing, Imperial College, University of London (1991)Google Scholar
  10. 10.
    Fuks, H., Gerosa, M.A., Lucena, C.J.P.: The Development and Application of Distance Learning on the Internet. Open Learning - The Journal of Open and Distance Learning 17(1), 23–38 (2002)CrossRefGoogle Scholar
  11. 11.
    Koo, C., Wiederhold, G.: A commitment-based communication model for distributed office environments. In: Proceedings of Office Information Systems, SIGOIS Bulletin, vol. 9(2-3), pp. 291–298. ACM, New York (1988)Google Scholar
  12. 12.
    Laufer, C.C., Fuks, H.: ACCORD: Conversation Clichés for Cooperation. In: Proceedings of COOP 1995 – First International Workshop on the Design of Cooperative Systems, pp. 351–369. INRIA Press (1995)Google Scholar
  13. 13.
    Malone, T.W., Crowston, K.: What is coordination theory and how can it help design cooperative work systems? In: Proceedings of CSCW, pp. 357–370. ACM, New York (1990)Google Scholar
  14. 14.
    Malone, T.W., Crowston, K.: The Interdisciplinary Study of Coordination. ACM Computing Surveys 26(1), 87–119 (1994)CrossRefGoogle Scholar
  15. 15.
    Raposo, A.B., Fuks, H.: Defining Task Interdependencies and Coordination Mechanisms for Collaborative Systems. In: Blay- Fornarino, M., et al. (eds.) Cooperative Systems Design. Frontiers in Artificial Intelligence and Applications, vol. 74, pp. 88–103. IOS Press, Amsterdam (2002)Google Scholar
  16. 16.
    Raposo, A.B., Magalhães, L.P., Ricarte, I.L.M.: Petri Nets Based Coordination Mechanisms for Multi-Workflow Environments. International Journal of Computer Systems Science & Engineering 15(5), 315–326 (2000)Google Scholar
  17. 17.
    Schmidt, K., Tiger, R.A.: Or Computer Supported Cooperative Work. In: Proceedings of The 2nd European Conference on Computer-Supported Cooperative Work, pp. 1–16. Kluwer, Dordrecht (1991)Google Scholar
  18. 18.
    Schmidt, K., Bannon, L.J.: Taking CSCW seriously - Supporting articulation work. Computer Supported Cooperative Work 1(2), 7–40 (1992)CrossRefGoogle Scholar
  19. 19.
    Schmidt, K., Simone, C.: Coordination mechanisms: Towards a conceptual foundation of CSCW systems design. Computer Supported Cooperative Work 5(2-3), 155–200 (1996)CrossRefGoogle Scholar
  20. 20.
    Schmidt, K., Simone, C.: Mind the gap! Towards a unified view of CSCW. In: Proceedings of COOP 2000 - 4th International Conference on the Design of Cooperative Systems, pp. 205–221. IOS Press, Amsterdam (2000)Google Scholar
  21. 21.
    Simone, C., Mark, G., Giubbilei, D.: Interoperability as a Means of Articulation Work. In: Proceedings of WACC: Int. Conf. on Work Activities Coordination and Collaboration, pp. 39–48. ACM, New York (1999)CrossRefGoogle Scholar
  22. 22.
    Suchman, L.A.: Do Categories Have Politics? Computer Supported Cooperative Work 2(3), 177–190 (1994)CrossRefGoogle Scholar
  23. 23.
    Tapscoot, D., Ticoll, D., Lowy, A.: Digital Capital: Harnessing the Power of Business Webs. Harvard Business School Press, USA (2000)Google Scholar
  24. 24.
    van der Aalst, W.M.P.: The Application of Petri Nets to Workflow Management. The Journal of Circuits, Systems and Computers 8(1), 21–66 (1998)CrossRefGoogle Scholar
  25. 25.
    Winograd, T., Flores, F.: Understanding Computers And Cognition. Addison-Wesley, USA (1987)Google Scholar
  26. 26.
    Winograd, T.: Categories, Disciplines, and Social Coordination. Computer Supported Cooperative Work 2(3), 191–197 (1994)CrossRefGoogle Scholar
  27. 27.
    Woo, C.C.: Sact - A Tool for Automating Semi-Structured Organizational Communication. In: Proc. of Conference on Office Information Systems, pp. 89–98. ACM, New York (1990)CrossRefGoogle Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2004

Authors and Affiliations

  • Alberto Barbosa Raposo
    • 1
  • Marco Aurélio Gerosa
    • 2
  • Hugo Fuks
    • 2
  1. 1.Computer Graphics Group (Tecgraf), Computer Science DepartmentCatholic University of Rio de Janeiro (PUC-Rio)Rio de JaneiroBrazil
  2. 2.Software Engineering Laboratory (LES), Computer Science DepartmentCatholic University of Rio de Janeiro (PUC-Rio)Rio de JaneiroBrazil

Personalised recommendations