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A Study of Web-Based Information Needs of Senior Citizens in Singapore

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User-Centered Interaction Paradigms for Universal Access in the Information Society (UI4ALL 2004)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 3196))

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Abstract

Despite its high penetration rate of information technology among youngsters, most senior citizens in Singapore do not know how to use the Web. This study aims to determine the information needs of senior citizens in Singapore, with particular focus on the use of the Web. It attempts to investigate senior citizens’ experience in using computers and the Web, and identify their leisure activities and topics of interests that could be transferred to the Web. The study further explores Web-based services most used by senior citizens and their perceptions of using the Web. It also examined their willingness, as well as their reluctance in learning to use the Web. The paper concludes with a discussion on implications of findings on interface design of Web-based information systems for senior citizens.

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Author information

Authors and Affiliations

  1. School of Communication and Information, Nanyang Technological University, 31 Nanyang Link, 637718, Singapore

    Seck-Pin Chong & Yin-Leng Theng

Authors
  1. Seck-Pin Chong
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  2. Yin-Leng Theng
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Editor information

Editors and Affiliations

  1. Department for Business Information Systems, University of Linz, Austria

    Christian Stary

  2. Department of Computer Science, University of Crete,  

    Constantine Stephanidis

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© 2004 Springer-Verlag Berlin Heidelberg

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Chong, SP., Theng, YL. (2004). A Study of Web-Based Information Needs of Senior Citizens in Singapore. In: Stary, C., Stephanidis, C. (eds) User-Centered Interaction Paradigms for Universal Access in the Information Society. UI4ALL 2004. Lecture Notes in Computer Science, vol 3196. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-30111-0_2

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  • DOI: https://doi.org/10.1007/978-3-540-30111-0_2

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-23375-6

  • Online ISBN: 978-3-540-30111-0

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