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An Agile Customer-Centered Method: Rapid Contextual Design

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Book cover Extreme Programming and Agile Methods - XP/Agile Universe 2004 (XP/Agile Universe 2004)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 3134))

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Abstract

Agile methods have proven their worth in keeping a development team focused on producing high- quality code quickly. But these methods generally have little to say about how to incorporate user-centered design techniques. Also the question has been raised whether agile methods can scale up to larger systems design. In this paper we show how one user-centered design method, Contextual Design (CD), forms a natural fit with agile methods and recount our experience with such combined projects.

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© 2004 Springer-Verlag Berlin Heidelberg

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Beyer, H., Holtzblatt, K., Baker, L. (2004). An Agile Customer-Centered Method: Rapid Contextual Design. In: Zannier, C., Erdogmus, H., Lindstrom, L. (eds) Extreme Programming and Agile Methods - XP/Agile Universe 2004. XP/Agile Universe 2004. Lecture Notes in Computer Science, vol 3134. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-27777-4_6

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  • DOI: https://doi.org/10.1007/978-3-540-27777-4_6

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-22839-4

  • Online ISBN: 978-3-540-27777-4

  • eBook Packages: Springer Book Archive

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