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Handbook on Knowledge Management 1 pp 43–58Cite as

On Knowledge Work

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Part of the book series: International Handbooks on Information Systems ((INFOSYS,volume 1))

Abstract

The management of knowledge and of knowledge work are regarded as the key challenges in the information economy and knowledge intensive firms. Even though the term knowledge work is used increasingly there is some ambiguity surrounding what constitutes knowledge work and who are regarded as knowledge workers. In this chapter knowledge work as a category of work is explored. Knowledge work is defined from different perspectives — the economic, the labor process, and the work practice perspective — and the implications of using knowledge work as a category of work in both research and practice are discussed.

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Author information

Authors and Affiliations

  1. Cox School of Business, Southern Methodist University, Dallas, TX, USA

    Ulrike Schultze

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  1. Ulrike Schultze
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Editors and Affiliations

  1. University of Kentucky, 425B Gatton Building of Business and Economics, 40506-0034, Lexington, KY, USA

    Clyde W. Holsapple (Rosenthal Endowed Chair in Management Information Systems) (Rosenthal Endowed Chair in Management Information Systems)

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© 2004 Springer-Verlag Berlin Heidelberg

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Schultze, U. (2004). On Knowledge Work. In: Holsapple, C.W. (eds) Handbook on Knowledge Management 1. International Handbooks on Information Systems, vol 1. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-24746-3_3

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  • DOI: https://doi.org/10.1007/978-3-540-24746-3_3

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-20005-5

  • Online ISBN: 978-3-540-24746-3

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